ArroReviews of arrofinance.com

False advertising. They claim to approve all credits and that's a lie. They are trying to push those credit builder account out the for people and that is not what they advertise. Waste of time....fake company.

Scam locks users out of their account. Then you have to harass and threaten them to get you hell to get back into it. Charge illegal fees such as annual fees which violate Federal Financial Consumer Protection Bureau regulations and their own policy at Arro. Play games to resolve disputes which resulted from their illegal fraudulent business practices. Will not resolve issues. Report to credit Bureaus multiple times a week and month on illegal fraudulent charges they put on your account such as annual fees. My credit limit was 55 dollars they charged a 60.00 dollar annual fee to my balance putting my over the limit balance at 149.00 dollars. Forcing me to pay a minimum 75.00 dollar payment to my account however. Have not fixed the inaccurate Charge from annual on my account. And they do not seem concerned on resolving this issue. I reached out to them multiple attempts with one of their support agents acknowledging she sees the incorrect annual fee. But she did not resolve the issue or have any resolution for the issue regarding the incorrect illegal annual fee. They charged this 8 days before my original opening date. Avoid read all Google and B.B.B heck any other reviews on this company before you sign up for this fraudulent business platform. Report them to CFPB AND THE FEDERAL TRADE COMMISSION AS WELL BETTER BUSINESS BUREAU! PLEASE REPORT THEM TO THE FEDERAL TRADE COMMISSION SO THEY GET SHUTDOWN FOR ALL IT'S SCAM WORK.

Don't spend your time or money on this card and program! It's a great concept however they don't have it together. For month's their credit limit increases have been "paused" with no communication about when that will end. They don't correctly report your account and information to the credit agencies. There is no real customer service to reach out to, at least no clear instructions on how to reach out for help. It's truly not worth the effort.

This card is terrible I first got it to rebuild credit only a 200 dollar limit at first which was fine and they give these "lessons" to increase your limit so I got it up to 225 again no big deal but something they don’t mention is they cap the amount you can do more lessons but they quit doing increases. I received an email saying if I set up autopay I’d get an automatic credit increase so I did but nothing. I reached out to their customer service and got no response for 4 days as there is no live customer service at all and their automated response thing called Artie knows nothing. After the 4 days I finally got a response stating that all increases are on hold while some updates were going on. Many fees that were not disclosed including an annual fee missed one payment and got instantly hounded with emails they send out constant emails wanting you to pay off the whole balance every month instead of minimum payments I will get this paid off and closed asap and I’d avoid it at all cost just not worth all the hassle for the measly 200 limit

Same issue as Kevin above. Reported my credit line twice 50k more than it was because they added an exrra digit. 2 years ago annual fee which they add to monthly payment in full which resulted in a late fee because i paid my usual monthly fee without realizing they charge the annual fee in full. Also put me over limit. Took 5 months to fix, wasnt until I made BBB report that they admitted theyre system had an issue with reporting. That kept my credit score down because it was reporting overlimit. They never reply to emails. If they do its a stock reply. When I had the problem 2 years ago they did reply but the agent was smug and arrogant. They promise things like credit increses for reaching goals or completing tasks,but then suspend them for "upgrades" Then theres the payment processing, it takes at least 10 days for a payment to post. Finally paid off card last month just to find out its still not paid because I got charged 4.12 in interest because the payment was pending until after the statement. I paid the 11th and the statement was the 16th. Whatever you do STAY AWAY from this card.

Great credit building program. My experience so far has been positive.

I got this card to ease myself back into using credit, and it has been nothing but a disappointment. The starting credit limit is so ridiculously low it’s almost insulting. But the real problem is that they incorrectly reported my credit limit to the credit bureaus as much higher than it actually was. That reporting error caused my credit score to drop by nearly 100 points. After looking into it, I found I’m far from the only one—many other customers have reported the exact same credit reporting issue. A credit card company has one of the most basic responsibilities: accurately report account information. If they can’t get that right, how can anyone trust them? This card has been an absolute joke, and I regret ever opening the account.

I am BEYOND LIVID!!! Arro MAKE A CREDIIT LIMIT MISTAKE BY ISSUING THE WRONG CR LIMIT FOR THOUSANDS OF DOLLARS AND NOW MY CR HAS FALLEN 100 PTS WHEN IT WAS CORRECTED!!! MY MUCH NEEDED CONSOLIDATED LOAN HAS BEEN DENIED!!! I WILL TAKE LEGAL ACTION!! IN THE MEANTIME, CLOSE THIS ACC IMMEDIATELY !!!! THE BAL HAS BEEN PAID OFF !!! . SEE U IN COURT AND SEE U ONLINE TO SHARE THIS WITH THE WORLD AND with THE ATTORNEY GENERAL.!!!