Molly H.
Arro has biggest misinformation and slowest apl
Arro has the slowest app, most incorrect info, and has now made "goals" unattainable. It was great 4 years ago after divorce causing bankruptcy, but now? DONT DO IT

Low-interest Mastercard credit card and financial literacy app that empower you to build credit, save more, budget, and help you manage your money. Apply in 5 minutes or less.
Arro (arrofinance.com) has 152 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Conyers, Georgia
Excellent
Showing 10 reviews with 2 stars · Clear filters
Molly H.
Arro has the slowest app, most incorrect info, and has now made "goals" unattainable. It was great 4 years ago after divorce causing bankruptcy, but now? DONT DO IT
Susan D.
The idea behind this card is great. You can learn more and increase your limit. But as a credit building card, they have a history of misreporting your credit limit to the bureaus and then tanking your score when they correct it. No one is asking them the leave the score incorrect, just do their job right the first time. If you can't report accurate information, you shouldn't have the right to report at all. This isn't a one time issue. This has happened to my account multiple times. Once they misreported my credit limit by 10x. The latest they reported they limit 100x. Do better. Because of your errors, my credit scores keeps getting knocked down. And your company takes zero accountability.
Not H.
$50 really? at least do $250 like most places
Margie S.
It great way to borrow money and do financial
Robert W.
After card came and i activated it I tried to use it in Walmart for 20 bucks and it was declined. I contacted them and after a while they got back to me and said it work. The next day I tried to 25 in gas and again it was declined. Again they said it is working. Well they are not the ones standing in line and being embarrassed about it not working. Customer service sucks. Their automat AI is better than the humans.
Jamie M.
Takes to long to make paymenets, even with a debit card. I made a payment and after 3 or 4 days they had not taken it out of my account.And then when they finally did try to,the funds were not in my account anymore.Seen like alot to go threw for a card thay only starts with a 75.00 limit
Response from ArroAug 11, 2025
Thanks for being an Arro member and sorry for your frustration with making a payment. If you pay by debit card, the payment is instant so feel free to choose that method in the future if that works best for you. ACH payments take one business day to clear, so that turns into a couple of days over a weekend or holiday. Even though you started with a $75 limit, you can immediately start growing your credit limit in the Arro app. If you haven't started growing your credit limit yet, feel free to reach out to our team at [email protected] and we can give you some tips!
Jacob G.
Incredibly slow or no customer support response at all. objectives either do not count progress or have serious delay.
Response from ArroMay 20, 2025
Thanks for your feedback and apologies for the delayed response— that's not the experience we want for Arro members. Our team looked into your account and made sure you got the reward you earned. We’re also actively working behind the scenes to make sure this kind of thing doesn’t happen again—faster support, smoother progress tracking, etc. Please let us know if there's something else still outstanding. We're working on a lot of exciting updates to the app and card so thanks for being part of the journey and continuing to share your feedback!
Customer
There were fraudulent charges on my account and documentation of proof was given so many times to Arro and yet to hear from anyone and it’s been a month and I continue to get the same email response stating that we received your request and someone will contact me in 24-48 hrs. My card has been frozen and have not received a new card as well. This is unacceptable and someone needs to get my problem resolved