Aroma360Reviews of aroma360.com

Absolutely THE WORST EXPERIENCE! THEY HAVE YOU SIGN A $6000 CONTRACT BEFORE YOU EVEN TRY THE SCENTS! BTW THEY ARE HORRIBLE. I TURNED ON THE PRO NIGHT 1, THE NEXT MORNING IM SO SICK WITH A LUNG INFECTION AND NOW IN THE HOSPITAL. IM DEFINITELY SUEING THE COMPANY!!! You can't access your stuff online either. Sweetest Taboo does not smell like the Aria. NEVER HAD A FRAGRANCE HURT ME LIKE THIS!

Horrible experience. I placed an order for a diffuser and the next morning, at 6:30am they started calling my phone, leaving voicemails and sent over 8 texts. Unacceptable behavior from any company especially over a diffuser. I immediately emailed them demanding to cancel. They called two more times, left another VM and sent 2 texts before I finally blocked them. Insane behavior! Do not order from them

I purchased an Aroma 360 diffuser, paying close to $300.00, and it only worked for one year and never worked again. I called Aroma 360, and they shared that the plug-in version only lasts one year, but they never said that when I paid so much for it. Also, they shared that I could buy the new one that you charge it to work and without plug in, and I shared why I would do that when I paid so much money for the first one, and you should have replaced the one I had or offered a good deal to get another one. Don't tell me to buy the other upgraded version.

I wish my wife would have read these reviews before she was convinced to by a mini pro in the mall. It’s embarrassing to admit how much we paid for our first wireless pro but I think she was really pulled in by the scents which are quite nice. 3 months later it stops working and when I contacted CS they just sent a slight discount for new one (same discount on available on the website). Because we had the oils I eventually bought the much cheaper corded version and that’s when we started getting the calls and texts. When I mentioned my experience with the first one, they were apologetic and said that my room size was too big and that device should not be on all the time. The room size is completely bogus, but I did put my next pro on a timer because it was corded. Smart right? Well that one lasted 2 months and this time they did a warranty replacement. The third pro, still on the timer, just stopped working after a little over a month. All the same problem, the motor runs but nothing comes out, oil spilling over in the chamber even though the bottle is securely attached. And still getting solicited about upgrading - even if their premium devices are of better quality, which I doubt, the reliability of their basic pro is too poor to justify continued business. And their oil subscription is way too expensive. With that - I’ve been very happy with the plug-in oil diffuser from Amazon so we we are still using all the oil we originally got on that and will likely buy a few more of those to have throughout the house.

This place is the WROST . Customer service is garbage and a mess. the literally don't know what they are doing . The machine is super expensive and the oils Blow big time . Save your money this is a scam

They literally stalk you, call/text/email from multiple employees. It’s alarming. The entire company is very scammy. Wish I knew prior to ordering or else I WOULD HAVE NEVER ordered from them.

While I love the fragrances, the diffusers break, sometimes within a couple of uses. I’ve purchased at least 5 and all but 1 have broken and are in the garbage. Very expensive mistake.

I ordered a mini diffuser, got upsold into the davinci machine 10 minutes later and got signed into some loan agreement after being told it wouldn’t affect my credit. Now I am having issues with the products and my asthma. It’s causing chest pains and shortness of breath and phlegm and they will not cancel it. They said I’m out of the grace period although their website says 90 days.