As the leader in Scent Marketing and Scent Branding, Aroma360 prides itself on providing the perfect scenting solutions for Businesses and Homes.The foundation of Aroma360 is built on two primary principles — to provide a healthy scenting solution for homes and businesses, and to educate people about the incredible benefits of Aromachology.Through the incorporation of our high-quality oils, we strive to not only create aromatic sanctuaries but also to preserve the naturally occurring therapeutic properties.Whether it be incorporating a scent to stimulate sales, enhance perceived value or to increase feelings of trust and calmness – scent is a powerful tool that is widely underused.
Aroma360 (aroma360.com) has 874 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Joshua W.
They make it impossible to cancel your subscription even if you cancel within the 30-day trial period. They keep you on hold repeatedly for extended periods of time and if you don't give up, they simply hang up. DO NO BUY FROM THIS COMPANY! SCAMMERS. If your sales person tells you they will be the one to take care of you, they only care about you during the sales process. Total wast of time company.
Brittanie L.
Be careful even viewing this companies site.I was looking at diffusers and 88.42 was taking from my PayPal account. Waiting to see if they correct this but I am reading that this is happening to a lot of people. There is no receipt or record on my PayPal account that anything was purchased. (Because it wasn’t)
Paul
What a terrible experience I have had from this company please don't use them!! Ordered from them and only got one item in the box and I couldn't use it as not uk adaptor. I paid a lot for everything I told them that my oils and car air freshener was missing, they don't want to know and said it's nothing to do with them. How do they get away with treating customers like this. They make out they are a top of the range supplier of top rated goods, well that is not true at all. I will never use this company again. And I am also well out of pocket for nothing. PLEASE PLEASE PLEASE DONT USE THEM
Gina B.
I wish I could give zero stars. They charge your credit card after the subscription has been canceled months later and they don’t even ask for permission. They just go ahead and charge your card. Do not buy anything from them because it’s impossible to get anyone to cancel an order that was not even placed by you and they don’t even give a refund
Mike B.
The worst customer service I ever experienced. Had a man yelling in the background while the women could barely speak. Should be able to give zero stars
Suzie K.
Awful terrible customer service. Their whole "customer service" experience is based on getting you on the phone to try to rope you into a subscription or a complicated scent program. Some things you can do online, other things you can't which is how they get you trapped on the phone. After purchase service is just the WORST, especially considering the price of these units and the oils.
Ally
The diffuser I bought didn't have a smell to it and when I left a review on their website they deleted it. Complete scam
ROBIN S.
This company (Aroma360) needs to be exposed. I was sold a very expensive unit and started my monthly payments. They sent me a refurbished unit and I sent it back. I’m out over $500 as of now and all I have to show for it is couple bottles of oil. I refuse to pay anymore monthly subscription and now they have collections calling me daily to get my payment. I told them they are essentially criminals!! Charging for products and services they don’t provide. They honestly expect me to keep paying $150 monthly and not provide a working diffuser. I feel robbed! And now I feel threatened by them with these daily harassing phone calls telling me to pay or else.
