Aroma360Reviews of aroma360.com

Marleny R is an excellent representative, she helped me with my issue and was very helpful

The customer service and product is wonderful. My experience with Braulin in customer service was fantastic as he understood all my needs. I would highly recommend this to everyone.

I agree with the other reviewers—it’s nearly impossible to reach the so-called VIP concierge service that Aroma360 advertises with their subscription. During the initial sales call, Jake promised the world, including a worry-free cancellation during the 30-day trial period. But the moment I reached out to cancel after being laid off, his tone completely changed and he became rude and dismissive. He gave me a number to call, but I waited on hold for hours, left multiple voicemails, and sent several emails—all with no response. Out of frustration, I contacted UAS (the bank Aroma360 uses for subscriptions). Thankfully, their support team was incredibly helpful and opened a ticket on my behalf. The next day, I was contacted by Linda Benoit. Unlike Jake, she was empathetic, professional, and handled my request without pressure. While I’m deeply disappointed by the overall customer experience and misleading sales tactics, I’m giving 5 stars specifically to Linda. I sincerely hope someone at the company sees this and rewards her for her professionalism. Aroma360—you need more people like Linda on your team. Being shady and misleading won’t get you far in today’s world.

Wyden was helpful and courteous. He resolved my issue completely.

Hector Custodio was extremely helpful. I had several issues that I needed help with and he resolved them all very quickly and professionally. I appreciate excellent customer service!!!

Great experience. Exceptional communication. Customer service Agent Rosinah was extremely helpful and I will be recommending this service and product to my friends and family

It’s very sad I ordered a roma360 and I got in a big dead they sent me $150 every month they sent me three bottles every three months what they comment that bottle is Water has doesn’t have a smell at all I complete a couple times they sent me about the really good and then they come back and send me Water that’s what they sent people Water there’s nothing in those bottles that smells and so disappointed it throwing all this money away almost $4000

I love the scent called MYWAY. My house smells like that calm smell when you walk in a hotel lobby. My guests always say it smells so clean and fresh