At Armstrong Steel, we take great pride in our history. We've experienced tremendous success and have excelled because of our unwavering commitment to enhancing lives every day. To date, we've helped over one million folks seeking information online about the building of their dream and we are dedicated to serving the next 1,000,000 with the same unparalleled expertise and enthusiasm that has made us a leader in the construction industry.
Armstrong Steel (armstrongsteelbuildings.com) has 206 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Contractors & Consultants · Aurora, Colorado
Excellent
Contractors & Consultants · Littleton, Colorado
Excellent
Contractors & Consultants · Colorado Springs, Colorado
Excellent
Contractors & Consultants · Longmont, Colorado
Great
206 approved reviews, newest moderated first
Duane L.
Knowledge and confidence of the product by everyone from sales, engineering and delivery.
Response from Armstrong SteelMay 29, 2024
Our team works hard to ensure each customer has an excellent experience, and we are so glad to hear you had a great experience working with us. Best, The Armstrong Steel Team
Minas
Working with Armstrong steel was a pleasure. They worked with me to design a pole barn that would fit my budget and the Property that I live on. Working with Charlie also helped me to understand that Armstrong steel is interested in providing a quality product as well as good customer service.
Response from Armstrong SteelMay 29, 2024
Minas, thank you for the positive feedback! We’re extremely happy to hear you had a positive experience with Charlie. Our passionate, hard-working team is committed to exceeding our clients' expectations by providing a wealth of helpful information and providing personal, specialized knowledge and support. Best, The Armstrong Steel Team
Ryan M.
I strongly recommend using Armstrong steel if you are purchasing a metal building. I contacted several steel building companies while in search of a building for my barndominum. Armstrong had the best customer service, the building looked excellent, went together great and if there were any issues along the way Armstrong quickly took care of them.
Response from Armstrong SteelMay 29, 2024
We care deeply about our customers, and we are thrilled to hear that you have had a great experience working with our team. Best, The Armstrong Steel Team
James J.
We put up an Armstrong building for a client and couldn’t say enough about the quality of the building. Everything arrived on time and was clearly labeled. We haven’t built a steel kit like this before, but we had zero issues with the assembly. Would recommend Armstrong to anyone.
Response from Armstrong SteelMay 29, 2024
We’re glad to hear that you had a great experience working with our company, James! We believe the right building can be life-changing and are committed to providing quality steel buildings at competitive prices. Best, The Armstrong Steel Team
Michele S.
DO NOT BUY from Armstrong Steel I believe that Armstrong Steel is using unfair and deceptive business practices. They misrepresented that my $6524,00 deposit was required to “lock in” a price and then falsely blamed me for delays as an excuse to deny me the $5219.10 “rebate” agreed upon in the original contract. There are so many reviews online about others with similar experiences. A news feature regarding legal action against Armstrong Steel. Check denver7 englewood based armstrong steel faces class action lawsuit which alleges there are more than 100 class members, and the amount in controversy exceeds $5,000,000. Another news article from msn states that a summerville couple blames colorado steel company for-dream-house-disaster Also denver7 news investigations send this lie to the news armstrong steel customers offered refunds And a Facebook page Armstrong Steel Buildings Victim group has 154 members. My experience with Armstrong Steel is not unique.
Response from Armstrong SteelApr 19, 2024
Dear Michele, Thank you for taking the time to share your concerns once again. It's essential to underscore that our position remains consistent with our initial response from your previous review. The purchase order you signed clearly states that payments are considered non-refundable in return for the personalized, engineered drawings provided to you. You purchased your building on 6/17/2022 with the understanding that you would need to finalize your design to be submitted for fabrication within 30 days. Instead, you did not do so until August 14, which was well outside the contracted time period, resulting in the loss of your rebate. Despite our attempts to find a resolution and offer the rebate back, you refused to move forward with the project. Your feedback is important to us, and we are available to engage in further discussions or provide additional clarifications as needed. You did not finalize your design within the contracted time period that you agreed to. Despite our sincere attempts to find a resolution and present the opportunity to offer the rebate back to you, unfortunately, you opted not to work with us and proceed with advancing the project. Feel free to contact us at [email protected] or by calling 1-800-345-4610 during our standard business hours.
Rustx R.
I recently encountered a highly disappointing experience with Armstrong, and I feel compelled to share my feedback to shed light on some concerning aspects of their service. My intention is not to harm the company but to encourage a reconsideration of their policies and practices for the benefit of all customers. The primary issue revolves around the lack of transparency during the delivery process. I was shocked to discover that a box had fallen during delivery, a fact that was not communicated to me until the delivery driver arrived. The subsequent information I received from the original truck driver, rather than directly from Armstrong, was disconcerting. Armstrong's policy mandates the completion of a docusign, confirming receipt of the shipment and committing to inventory the items within five days. This is coupled with the requirement of a scanned copy of the cashier's check for the driver. Unfortunately, not all items were included in the initial delivery, yet full payment was insisted upon. This raises ethical concerns and potentially points to fraudulent business practices. Ideally, I should have been promptly informed of the situation, allowing for a collaborative resolution. To exacerbate the situation, I learned from the truck driver that Armstrong planned to expedite a truck with the missing items, without a manifest. This lack of documentation left me unaware of what was missing from both the original and subsequent shipments. Furthermore, an additional box of parts arrived beyond the stipulated five-day period. Had the initial shipment been complete, timely inventorying could have taken place, allowing my team to commence work promptly. Unfortunately, due to the delays and an incomplete shipment, my team had to transition to another project, resulting in a three-month setback. In conclusion, while Armstrong's five-day policy may be designed to safeguard the company, its implementation lacks transparency and customer protection. The insistence on full payment for an incomplete shipment and the subsequent delays have not only raised ethical concerns but also had tangible negative impacts on my project timeline. I urged Armstrong to reevaluate its stance and consider implementing more customer-friendly and transparent practices for the benefit of all clients.
Response from Armstrong SteelApr 19, 2024
Thank you for your feedback. We are sorry to hear your experience was not as expected and sincerely apologize for these unexpected circumstances. There are many moving parts when it comes to shipping and delivering quality steel buildings, which unfortunately can sometimes lead to delivery issues and/or damages. We did learn about some damaged trim parts before your delivery and immediately put in motion a replacement order of your entire trim package at no charge to you. It arrived only a couple of days after your original delivery. We generally do not honor claims on building parts that have been sitting on a job site for three months as we do not assume risk or liability for theft of your building materials once they’re in your possession. Despite this, we made an exception for you. We offer a very generous timeframe to inspect delivered items and encourage our customers to contact our customer service department as soon as possible so that we can rectify issues in a timely manner. You, however, reached out to us 3 months after the delivery and we still accommodated the initial claim you filed. Only after we expedited this item did you continue to ask for more replacement materials. We would welcome the opportunity to learn more about your experience. Please feel free to email us at [email protected] or call us at 1-800-345-4610 during our normal business hours. Best, The Armstrong Steel Team
Jeffrey M.
I have had nothing but a good experience with Armstrong so far. It would be nice to know after choosing a building size that there are additional costs that come for lights, insulation and other things which require more costs down than just the initial but that is to be expected. We knew we would have to pay those at some point and it was good to get it all taken care of so at the end of the entire process we will have a fully functional building without having to hire others to complete the entire thing. I worked with Breanna Ibanez as a project manager and she was attentative and acommodating with everything we needed so far during the process.
Response from Armstrong SteelDec 13, 2023
Thank you so much for the kind words, Jeffrey; we'll pass them along to Breanna! At Armstrong Steel, we take great pride in providing exceptional customer service and look forward to serving you in the future. Best, The Armstrong Steel Team
Todd C.
Breanna Ibanez was our rep and she was fantastic! Fast to respond and fast to make the changes we would inquire about. We started with another steel company, but glad we found Breanna at Armstrong because her customer service went well beyond the other companies. We can't wait to install our new Armstrong building!
Response from Armstrong SteelSep 26, 2023
Thank you, Todd! Our team works hard to ensure each customer has an excellent experience, and we are so glad to hear you had a great experience working with Breanna. Best, The Armstrong Steel Team