ARM MotorsportsReviews of armmotorsports.com

item i ordered weeks ago hasn't shipped and it was listed in stock when I purchased it.

I ordered from ARM MOTORSPORT A BMW PART 11/24, a label was made for ups to deliver to me. There is no tracking after that, it should have been delivered by 12/1, but nothing! Still waiting ! It 12/4!

I ordered my intake on October 17th it’s currently the 27th of October still haven’t gotten my intake asked for a refund but they said it should be shipped to me within a week it’s been longer than a week. It shouldn’t take that long just for intake to be shipped out.

The add on tip did not fit at all. Had to have it cut and welded. Which ended up costing me more money.

Customer service is horrible. I’m waiting for a call since last week. I ordered a part for 2 day shipping still hasn’t left, everytime I call they take my number down for the support team and say they will reach out to me and never do.

To be honest my overall experience was extremely negative and this makes me want to avoid ARM Motorsports altogether. I reached out to customer support to confirm that this 240TRK-D M240i DUAL EXIT RACE EXHAUST would be compatible with my current setup and after being told it was a "direct fit" from the sales manager Ryan - I went ahead and placed my order. I always ensure to properly research before ordering any parts as to avoid potential problems & boy-oh-boy there were many problems to come from this exhaust. Everything arrived as expected but there were several issues during the install. First of all the exhaust hangers do not line up whatsoever so chances are you will have to absolutely bend the ever living life out of the metal tabs so you can gain enough clearance. The tips that ARM uses are way too oversized and since you're dealing with clearance issues to begin with go ahead and kiss your OEM diffuser goodbye because the exhaust clearance & tips will not only mangle your outlet holes but it will melt your diffuser because there's no adjustability to swivel these down. Also your tips will be scratched, dented, and f*cked beyond repair. Ryan suggested I "polish" (lol) to make them look nice again but we all know that was just some bs to avoid assuming any sort of accountability for this p.o.s. exhaust. I want to point out that I had a few different shops take a look at this and they all said the same thing - fitment is @ss and that's about as good as it's going to get. Unfortunately, the exhaust clamps are also garbage and you might have issues with the ARM clamps that are provided in the kit. Go ahead and save your OEM clamps just in case you need to re-purpose those onto this. I have a second m240i but I will NOT be installing anything ARM Motorsports on that vehicle. You live and learn...

Their website listed an item in stock, then when inquired when the item would ship they said it was backordered. Told 3-4 times it would ship out & they never shipped out. Ordered item on 2/18/2025 & inquired today when it would ship out. Ryan replied they won't even have the item until 6/30/2025. I doubt they will even have the item then. Apparently they will charge your card & take your money but won't ever send you what you purchased months ago. Terrible experience & horrible company to deal with.

Bought some parts. Didn't work out for me. Would not pay for return shipping. Customer is stuck with it