Armadillo Home SolutionsHassle-Free Homeownership Armadillo is a subscription-based protection plan for when appliances and major systems break down in your home. From kitchen and laundry appliances to heating/cooling, plumbing, and electric, Armadillo covers the cost of repairs or replacements, coordinates service appointments, and ensures it’s all done swiftly and hassle-free. View our plans ✔ 24/7 Support: Request service in less than 2 minutes at any time ✔ Access to our network of qualified and reputable technicians ✔ Quick reimbursement if you choose to use your own technicians✔ Replacements when appliances or systems cannot be repaired Have a question? Call us at (844) 471-1800! Learn More
Armadillo Home Solutions (armadillo.one) has 131 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Repair Service Providers · Grand Prairie, Texas
Excellent
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Showing 102 reviews with 5 stars · Clear filters
ruth B.
They were right on time and check the wiring to the motor. They discovered the sensors were no good. They came next day, at said time, and replaced them. They did an excellent job.
Response from Armadillo Home SolutionsFeb 22, 2023
Thanks for leaving this wonderful review, Ruth! Our team strives to provide the fastest, best customer experience, and I am thrilled to hear you were happy with our service! All the best, Taylor Todd, Director of Claims Resolution
David M.
Great response time and service! Highly recommend!
Response from Armadillo Home SolutionsFeb 13, 2023
Thanks for taking the time to leave this review, David! Fast response times and great service are top priorities to our team, so I am very happy to hear you were so satisfied. We are thrilled to have you as an Armadillo customer! Best, Taylor Todd, Director of Claims Resolution
Anna W.
I was able to have a service technician out to my house within a day, super easy to request and receive services!
Response from Armadillo Home SolutionsFeb 8, 2023
Thanks for leaving this wonderful review, Anna! Our team strives to provide the fastest customer experience and easiest request process, and I am thrilled to hear you were happy with our service. We are very happy to have you as an Armadillo customer! All the best, Taylor Todd, Director of Claims Resolution
Richard
the technician was very thorough and capable. Made sure everything was working before leaving. He contacted us along the way to let us know what was going on. Also, Taylor kept great communication along the way and answered all questions.
Response from Armadillo Home SolutionsFeb 8, 2023
Thank you Richard! I am so thrilled to hear that you had a great experience. It was a pleasure working with you! All the best, Taylor Todd, Director of Claims Resolution
Samantha
Armadillo has been fantastic to work with, the communication was fast and clear and they were able to help us out!
Response from Armadillo Home SolutionsFeb 8, 2023
Thank you for the amazing review, Samantha! Offering fast and clear customer service is core to our mission, so I am thrilled to hear our team provided you with such a great experience. It was a pleasure to be able to assist you! All the best, Taylor Todd, Director of Claims Resolution
Nathan T.
Fast service, friendly and knowledgeable technician fixed our problem right away
Response from Armadillo Home SolutionsJan 13, 2023
Thank you for the amazing review, Nathan! Truly excellent customer service is core to our mission, so I am thrilled to hear our team provided you with such a great experience. It was a pleasure to be able to assist you! All the best, Taylor Todd, Director of Claims Resolution
Camden
Service was great, technician was polite and professional. Job was done in good time
Response from Armadillo Home SolutionsJan 13, 2023
Thanks for taking the time to leave this review, Camden! I am so happy to hear that your experience was so great. We are very happy to have you as an Armadillo customer! All the best, Taylor Todd, Director of Claims Resolution
B. C.
I'm a recent EX customer of Lifetime Home Warranty that scammed me and others by not providing the coverage paid for. So I was super leary of start up companies because of this. But Armadillo went above and beyond to gain my trust and business with the CEO giving me a call to go over their services and company. That alone speaks volumes. Their plan is easy to understand and not full of fine print and exclusions like all the others.
Response from Armadillo Home SolutionsJan 13, 2023
Hi Brigette, We are delighted to have your business. Thank you for giving us the opportunity to prove our clear and transparent plan was the right option for you. We look forward to serving you! All the best, Taylor Todd, Director of Claims Resolution