ArkadiumReviews of arkadium.com

I had a Arkadium Advantage subscription to play one game, Resolve (a math brain game) in 2024 with hopes it would help me in recovery following a tragic injury. I had only played a dozen or so times when I realized it was "over my head" and caused more anxiety and frustration. So I stopped. I had more set backs and had forgotten about the subscription. In January of this year, I saw a debit for the game on my bank statement. Knowing I'd not be using the game, I contacted CSV and explained my situation. They were so KIND and CARING! I'd asked if my 2025 subscription could be refunded and they were very gracious in doing so, while wishing me well in my continued recovery. When I'm able to return to the gaming circuit, Arkadium will be my provider for entertainment!!

Vladimir explained the problem with the game was something they tried to resolve, but it wasn't possible to do present. I'm satisfied with the answer and explanation given.

Arkadium is so much fun as a simple, straightforward gaming site and on the rare occasion there is an issue, the customer service is TOP NOTCH. Super fast, knowledgeable, courteous, and professional. They respond quickly and don't stop until they figure out the problem. Then they follow up to make sure it's been fixed. I've been a paid Advantage subscriber since it was available and it's one of the best values in gaming. The ads aren't horribly annoying to begin with, but as soon as they offered a premium subscription I signed up just to support them. Can't say enough good things!

I sent 1 email and it was answered swiftly and gave me the answer to my question. I used their suggestion and it worked perfectly. I was able to start playing Hurdle again immediately after doing what they suggested!

It's always nice when you send a problem to a support team who actually gives you a solution and gives it in a more than reasonable time frame along with a friendly tone.

You respond to inquiries immediately, and resolve them, if there any to resolve. I can't

A problem occurred between Arkadium and AARP games, but Rodrigo stepped in, spoke with tech support at AARP and figured out the answer. Very well done and kept me informed throughout.

Kind regards, I have had a very good experience playing the different games that Arkadium Games has and I recommend them.