ArkadiumArkadium is a company that specializes in creating engaging, high-quality casual games. Founded in 2001, Arkadium focuses on developing games that are both fun and mentally stimulating, catering to a wide range of players. The company is known for its web and mobile games, many of which are popular in digital publications and are designed to be accessible and enjoyable for players of all ages. Arkadium’s mission is to create games that bring joy and enrich people’s lives through play.
Arkadium (arkadium.com) has 517 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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walter
persistence in attempting to resolve
Response from ArkadiumDec 9, 2024
Hi Walter! Thank you for your feedback! We’re glad you noticed our persistence in resolving issues. Your experience is important to us, and we’ll continue working hard to provide the best support possible. If there’s anything else we can assist you with, don’t hesitate to reach out!
SS S.
Great games which I am enjoying as a guest for now . One question - are the "high fives" sent from real people or bots ?
Response from ArkadiumSep 23, 2024
Hi! Yes, High Fives come from real random players. Have fun in the game!
Karen
The game had an overhaul that I am not pleased with. The agent was understanding, professional, and went above board working with me. Issue could not be resolved to my satisfaction but that was not the agent's fault. I felt heard and respected. Update 9/25 Not sure if my complaint had any bearing on improving the game, but it's now better than ever. Thanks !
Response from ArkadiumSep 18, 2024
Hi Karen! Thank you for your feedback and for recognizing the effort of our support agent. We're sorry to hear that the game update didn't meet your expectations, but we're glad you felt heard and respected throughout the process. If there's anything else we can assist with, please don't hesitate to reach out.
Gary S.
Arkadium has tons of free games to play, all varieties for all types of play! Also, they frequently have contests and cash give-a-ways which enhance the fun of the site! Great site overall :)
Response from ArkadiumSep 4, 2024
Hi Gary! Thank you for your fantastic review! We're thrilled that you enjoy the wide variety of games we offer and the contests that add extra excitement. Your support means the world to us, and we're glad you're having fun on our site. 😊🎉
Sharon D.
I have been playing games on here for a while now and am having fun playing them. The Ads are annoying but it is what it is. I enjoy playing Hurdle. The only thing is, I'd like to be able to play more then one a day. They take a long time to load. But I like the different games.
Response from ArkadiumAug 23, 2024
Hi Sharon! Thank you for your feedback! We’re glad to hear that you’ve been having fun with our games, especially Hurdle. We understand that ads and loading times can be frustrating, and we appreciate your patience. We’ll definitely take your suggestion into account about playing more than one Hurdle a day. Your enjoyment is important to us, and we’re always working to improve your experience. Thanks for being a part of our gaming community!
Sheree S.
I like playing the crossword puzzles and the word games.
Response from ArkadiumAug 23, 2024
Hi Sheree! Thanks for sharing! We’re delighted to hear that you’re enjoying the crossword puzzles and word games. There’s nothing like a good brain workout, right? Keep having fun, and happy puzzling!
Diane J.
Only thing is it buffers often while playing games.
Response from ArkadiumAug 23, 2024
Hi Diane! Thanks for your feedback! We’re sorry to hear that you’re experiencing buffering while playing games. That’s definitely not the experience we want for you. If you’re open to it, please reach out to our support team - [email protected] so we can help troubleshoot and improve your gaming experience. We appreciate your patience and hope to get you back to smooth gameplay soon!
Nikki M.
I have been playing on Arkadium for a couple of years now and I like that there’s a wide variety of games to choose from! Yes there are a lot of ads, but it’s a great way to relieve stress on my downtime at work.
Response from ArkadiumAug 23, 2024
Hi Nikki! Thank you for being a loyal player for a couple of years! We're thrilled to hear that you enjoy the wide variety of games we offer and that Arkadium has become your go-to for stress relief during downtime at work. We understand that ads can be a bit of a distraction, and we're always exploring ways to improve the experience for our players. Your feedback means a lot to us, and we're committed to making Arkadium the best place for fun and relaxation. Happy gaming! 🎮
