Albert B.
Super disappointed in the Arize Smart…
Super disappointed in the Arize Smart Apartment App! I contacted my apartment compkex manager. She insists on me havimg to call Arize to get helpful informatiin which has not been a success. I live at The District At Medical Apartments in San Antonio, TX. Apparently no one knows what is going on. The compkex manager says that Arize has gone bankrupted and is pulling the contract by the end of 2025. She also said that since we are still in contract, we are to call Arize for technical issues. Then I called Arize. Spoke with Todd which he explained that I needed to contact the orooerty manager. When I told Todd I had just left the office, his response was the property maintenance would be able to trouble shoot and help me. I then called back the property managershe stated she didnt know know anything about maintenance bei g able to teouble shoot. It has been a very frustrating situatin I am very unhapoy with Arize and the Apartment complexs for both blaming each other. At the end of the day, I am still paying for Arize but not able to utilizw it. I will also be leaving the same review on the Apartment complex website. Very unhappy! Shame on you for not willing to help over the phone!



