Chloe
TERRIBLE
TERRIBLE, LIARS, THEIVES, OVER PRICED, BAD QUALITY, BAD SERVICE, DONT BUY THEY ARE DISCRIMINATING, DISRESPECTFUL BRAND AND UNPROFESSIONAL STAY AWAY
ARE YOU AM I Luxury clothing by Rumi Neely. Made in LA. For Girls That Get It.
are you am i (areyouami.com) has 29 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
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29 approved reviews, newest moderated first
Chloe
TERRIBLE, LIARS, THEIVES, OVER PRICED, BAD QUALITY, BAD SERVICE, DONT BUY THEY ARE DISCRIMINATING, DISRESPECTFUL BRAND AND UNPROFESSIONAL STAY AWAY
Alex D.
Unfortunately they sent me the wrong colour dress, I ordered the fawn colour and not latte, I’m extremely disappointed and it’s not the first time I have an issue with their orders, I requested a full refund as the dress I had ordered was also unavailable, right after I ordered it I feeel extremely discriminated against and it was for an important occasion.. please refer to the picture below here is a picture of the dress I received (wrong colour) they sent me the wrong dress!!! And it was all crumpled!!
Ruthie S.
DO NOT BUY !!! Scam artists!!! The quality is horrible! And they will not give you your money back even if you paid full price for a product. NO RETURNS!! Scam. There are much better companies with actual high quality products and a good company ethics. They clearly have no morals. They want to make as much money as they can while cutting as many corners as they can.
P. A.
HORRIFIC!! This company are a nightmare for international customers! DO NOT USE THEM. I bought an item and was sent out a totally different garment. After contacting customer service via the website - I was eventually ignored. My bank had to retrieve the funds. . However FedEx also have now commenced debt collection as Are You Am I has failed to pay the customs charges and are being ignorant to any and all correspondence. This company is being considered a scam company and fraudulent by the bank.
Ms K.
I ordered a Kaiser catsuit. I have been wanting this item for a while and was excited for its arrival. The ordering process was challenging, more so as customer service is difficult, abrupt and slow with responses, but I got there in the end and was beyond thrilled for its arrival. I received the wrong item. AYAI sent a pair of shorts as opposed to my ordered catsuit. Additionally I received through the post a FedEx fine for £66.92 in customs charges. I contacted the company, certain I would not be paying a fine for an item I had not ordered nor want- not to mention it is 3sizes too small so wouldn’t fit and advised that I need refund and this charge being paid. AYAI said they would send a prepaid returns label, but kept avoiding topic of the customs charge I face- and have been threatened legal proceedings over. I expressed that I am concerned that I will be charged further customs fees to return the item to them, and requested a guarantee that they would prepay this also. They refused to answer. Responses from the company are extremely slow. They pick and choose what they will respond to and simply ignore the rest. I have contacted FedEx direct to inform them of the situation and also contacted my bank to solve this issue and obtain my funds/ protect me from future charges of the brand refuse to pay the return customs fee. This is my experience, that is ongoing. I would not recommend this brand -esp if you are an international buyer.
Jessica M.
Awful quality— raw hems, cheap silk, straps were literally a cheap cord. Fleur fu mal has beautiful slips for the same price.
Jh
Spoke and emailed customer service about a defective item I received - came piled. Their defense and excuse was that the dress is made from recycled cotton so this would explain the various areas of piling and undone seams. Refused to waive my return shipping because they didn't deem the item a manufacturer's issue.
Valued C.
I bought the dress with frayed edges. BEWARE!!! It tears, rips and falls apart while wearing it. DO NOT BUY