are you am iReviews of areyouami.com

Disappointing customer service – received damaged item I am very disappointed with my experience with AreYouAmI. I received a garment that was already damaged. I did not wear it and did not even try it on, yet customer service claimed that the damage appeared to be a snag/puncture that could have happened while trying on or wearing the garment. I sent photos of the damage and explained clearly that the item arrived this way. Despite this, my complaint was rejected and I was initially told that they could not offer a replacement or refund. What I find particularly frustrating is that I am being held responsible for damage that was already present when I received the item. I have also followed up with customer service and have not received a proper response. I expected much better customer service and a fair solution to a straightforward complaint about receiving a damaged item.

I bought the tight shorts and they didn't fit and then there is no response on customer service so we drive a hour they give us the money back as a gift card 2 days later they revoke the gift card and send back the pants. After we went back and tried to exchange them they say that we wore them and damaged them. Refused to give us money back and tried to send me away from the company and where getting hostile this is a shit company with no idea how to run a buisiness. Better of buying somewhere else customer service is ass. Plus they lie about who is the ceo so u that u don't ask to speak to somebody higher up

I am writing this to warn other consumers about my experience with Are you Am i. My order of €230 resulted in an outrageous €116 in customs fees (plus a €40 delivery charge ive already paid). More importantly, the company has failed to refund my total of €287.80. Not only that, they attempted to charge me for a "return to sender" fee, despite DHL explicitly confirming that this service was provided for free. Attempting to charge a customer for a free carrier service is a deceptive commercial practice. This is not the first time I have had issues. I previously placed an order and made a return, but they claimed they never received the parcel, and as a result, I was never refunded for that either. Furthermore, the products are overpriced and of poor quality, not at all worth the hassle or the cost. I have already filed a formal report with SignalConso and the DGCCRF (French Consumer Protection). What is most shocking is that they actually tried to charge me €130 to return the parcel to sender, even though DHL explicitly confirmed that this was completely false and the service was free. This is a blatant attempt to scam customers…

What a joke of a brand. Their size guide might as well be random numbers – nothing fits. Customer service? Nonexistent, unless you count copy-paste excuses as “help.” And if you’re an international customer, forget it. They don’t care, they won’t help, and you’ll just be stuck with clothes you can’t wear. It’s basically daylight robbery dressed up as fashion.

I have ordered a cashemere top and the sizing on the website are not right. They send me an other color and the quality is absolutely awful. They wont refund the 1300$ I have paid for the top they want to give me a store credit which I don’t want because I have already pretty much everything on their site. It is absolutely not okay and disrespectful to a good customer.

I bought the Nivi dress and needed to exchange the size and color and everything has been so smooth. Cushioned service at areyouami is so great and quick! Definitely recommend ordering, the quality of the clothes is amazing the lace of the dress was beautiful.

I've been a long time customer of AYAI and I love it so much! The quality is top notch and I always get so many compliments whenever I wear their pieces. The shipping is super fast too!

My absolute favorite brand! The designs are beautiful and the quality is amazing. There’s very few brands I turn to nowadays for nice clothing that seemed that it was designed with love and care. I also love that it keeps petite girls in mind. Customer service is great too!