ct B.
excellent service
Item delivered promptly as promised, will shop with them again.
Arcticspastore.com is the online store for Arctic Spa parts, filters, jets, control panels and accessories. We focus on providing all products and accessories for every Arctic Spa owner no matter where you live.I started Arctic Spas Utah in 1989 as a spa service company. I was still in high school at the time. In fact since I was not 18, I had to have my mom get my first business license. I lived near Park City, UT, probably one of the highest per capita locations for hot tubs in the world. There was plenty of spa service needed. In 1996 my dad told me that I would be doing the same thing forever unless I opened up a store. With his help, we opened our Park City store. A couple years later, I found the perfect spa. We started selling the Arctic Spa in 1998 and were drawn to the design for the cold climates. The following year we opened our Salt Lake Store. Over the years we have received many awards including Arctic Spa Dealer of the Year and Arctic Spa Service Dealer of the Year.We are also an accredited with the BBB with an A+ rating as well as being spasearch.org certified.
ArcticSpaStore.com (arcticspastore.com) has 95 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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ct B.
Item delivered promptly as promised, will shop with them again.
Customer
All quickly and qualitatively.
Dave
Rapid service and delivery. Have never had an issue so far
Smoots H.
My experience with both the spa store and spa is very positive.
Larry
My order was filled, shipped and received in a few days at a great price. Thanks.
John
We had a very frustrating time trying to get parts for our spa from the local company from whom we purchased our spa. Articspastore.com was fast and easy. We will always order our parts from Articspastore.com
Paige
My order was placed a week ago and since they charged my card there has been no activity on my account. I have sent in emails and have only gotten a standard reply of thank you we are looking into it but no other responses? This is my first time ordering and will be my last if this is how every order is handled.
Response from ArcticSpaStore.comJun 4, 2013
We apologize for the delay and we obviously dropped the ball in not sending you an email regarding your order. Whenever we have an item that is on backorder, we try to always send an email telling you the status of your order.
Customer
Great job, even sent me an email when my products were delayed -- albeit a few days after the site said it went to "shipping". But all in all, they got back to me so that's a plus, I'll keep using them.