Archway PublishingReviews of archwaypublishing.com

I went with Archway primarily because of its affiliation with Simon and Schuster, an industry powerhouse. The sales staff was friendly and encouraging. The printed copies looked great. No complaints. Marketing Services, however, were hard to identify. Any spinoff Simon and Schuster advantage was nonexistent. The press release Archway sent out was picked up by an international business finance newsletter dealing with nuclear energy--a subject briefly covered in my novel. When I asked for the number of books requested for reviews I was told that information was not available. When I asked for a rewrite of the press release to better focus on the preferred audience, I was told I'd have to pay for additional services. I realized I'm basically on my own at this point, promoting book sales.

I paid for editing in the amount of $516.97 on May 5th or there about. They did not do the expected editing and I was informed I would get that amount refunded.I have exchanged several emails with them and they keep stating that the refund has been approved and it will be refund in 3-5 days. I have 3 emails informing me of that info and 2 more emails telling me 24-48 hours. It has now been 4-1/2 months and still no refund. That is unacceptable in my opinion. I also sent the manuscript to Jeff Stone on the 5th of May and they contacted me 3 weeks later wanting to know why I hadn't sent the manuscript, evidently they had lost it. Everything else has gone smoothly but that.

The only knock I have is finding out how many copies of the book had been published. I would love to able have that number.

Archway Publishing is THE BEST self-publishing service in the United States. It allows you to publish your book on a reasonable budget, something that, in most cases, would never happen with traditional publishers and though they don’t charge any fees for publication. Self-publishing is often accused of being a scam, but the only so-called ‘scam’ is when your manuscript gets turned down and deemed ‘not a good fit’ by literary agents and the industry’s quintessential ‘Big Five in New York’. Moreover, with Archway Publishing, no one will ask you to rewrite your manuscript a thousand times and have it become the publisher’s story while driving you completely insane in the process. At Archway, becoming a published author is just one phone call away!

I have been impressed with my relationship with Archway as compared to another publishing company I had used previously. The editing staff and the representatives have all been excellent

My only complaint is that as I was passed from person to person no one at Archway ever read even a chapter of my memoirs.

Archway is a great firm for self publishing. I had a good experience.

This is my second book with Archway, and it is apparent that the C-Virus and management changes have taken a toll on their ability to get things done and provide help to authors. Hopefully, they will return to their old selves after the country heals.