Customer
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Response from Archic FurnitureJun 8, 2026
Thank you for bringing this to our attention, and we sincerely apologize for the confusion and frustration this caused. We understand how concerning it is to see your shipment tracked to the wrong location, and we took this seriously the moment it was flagged. After speaking directly with the freight carrier, we were able to determine that the correct item was indeed delivered to Nampa this morning. The mix-up was isolated to a tracking number error on the carrier's end, and your order itself was routed correctly. We verified this personally to make sure. If you have any remaining questions or need anything further, please do not hesitate to reach out to us at [email protected]. We appreciate your patience through this and hope you enjoy your new bed. - Archic Furniture Team


