Arccos GolfReviews of arccosgolf.com

I purchased a set of 15 Arccos sensors and grips but have an issue setting up and using the system with my smart phone. I contacted Arccos customer services and after initial positive correspondence the issue appears to be that my Samsung Galaxy smart phone is not compatible with the product - this is despite the Arccos website stating that it is! Apparently you need a phone with 'gyroscope' enabled which mine does not have. What is even more frustrating is the incredibly poor customer service. Once the issue was established, Arccos simply stopped responding to emails. I've now raised multiple queries via their website and sent many emails, only to be completely ignored. I believe this must be a common issue and they know their website is misleading regarding the product's compatibility with many phones. I am now £250 out of pocket with an unusable product and the supplier, Arccos, doesn't want to know about it! Avoid using Arccos!!

This company is brilliant. Lost a sensor on my putter (possibly related to my throwing the putter across the carpark after an unfortunate 5 putt incident, on the 18th green at a club final). Sheepishly emailed them to ask about purchasing a replacement and - without enquiring any further - they’ve sent me a free replacement out in the post. I appreciate it’s somewhat in ARCCOS interest to keep my sensors on, but even so the proactive customer 1st service is a real breath of fresh air.

I am a long term user of a Arccos. The system definitely helps with the game, can be frustrating with missed shots and the occasional bugs. However the customer services team are useless, unresponsive and when they do respond aren’t much help. They deserve this poor customer service review, they earned it! My current issue being the app says I don’t have an active subscription, yet I have and customer services tell me I have, yet it won’t work and just prompts me to activate a subscription!

Not sure why but all the reviews said it was fantastic, never missed shots, recorded everything fantastic, well not quite, I have version 3 + sensors Arccos Link Pro, thought great followed all the instructions, and bam I sent 30 minutes after every game fixing all the shots, make sure you ask a person who has it or used it before you purchase, never trust you-tubers and their reviews again.

Hi Arccos, I am contacting you in regards to my Arccos subscription. Phone make and model : iPhone 14 Pro Next charge date: 01.04.2025 So everything was paid until April 2025. Canceling my subsciption because i knew I will not use it next year cause I want something else and 120€ per year is a lot too much for what you get. And... Arccos canceled my Account IMMEDIATELY! I cant play anymore with Arccos, though my Account is paid until April 2025. WTF is wrong here?!?! Never seen something like that in my life. When I cancel a subscription, ofc I can use it until determination. Not with Arccos. You paid for April 2025, but canceled it? ok you cant use it anymore. Worst Customer Support I have ever seen im my life.

I’ve been using arccos for years (since before they were subscription). Can’t say the data has made me a better golfer, but it is super cool to be able to look back on memorable holes and rounds. My dad could never get used to the weight of the sensors, but I’m used to it

Used the app for a year and was happy with stats and info provided. Sadly got an injury which meant no more golf for me. Followed the instructions on the app to cancel my subscription 3 weeks before renewal - no response, sent another email as instructed on the app, no response - there is no other way to cancel. Renewal came and money taken from my bank. Eventually on the 4th email got a response saying they would cancel then I would have to wait 10 days for a refund. Pathetic service.

Signed up for a free trial only to be charged immediately