Ash
Disappointing product and even worse customer service
I've used Arccos for a couple of years, and the app has been consistently buggy and frustrating. It regularly misses shots, and even after manually editing a round, it can remove shots that you've already corrected. The Smart Edit function never worked properly for me either, and spending ages fixing rounds defeats the whole point of having an automatic tracking system. After finally stopping using it, I requested a refund for the remaining six months of my subscription. Customer service refused, offered little consideration of the ongoing product issues, and somehow managed to address me by the wrong name. For a product that isn't cheap, I'd expect considerably better reliability and customer support. Unfortunately, neither delivered. I wouldn't recommend it.


