ArcataPet.comReviews of arcatapet.com

I have only ordered from your company once, but it was a very pleasant experience. The order was shipped promptly and I have no doubt that I will be ordering from you again in the future.

I have been a regular customer of Arcata Pet for over a year. I live in FL and go to the trouble of ordering/shipping organic chicken feed from Arcata in CA for several reasons. The feed is ALWAYS extremely fresh and, if you own chickens, you know how often old or buggy feed happens. So that makes a HUGE difference. When I open the bag it smells wonderful. Arcata ships promptly and always double bags the feed for me so that it survives transit all the way cross-country. If I have a question or concern, they always respond promptly. And the one time I received organic scratch with weevils in it, they promptly refunded the cost of it. This company cares. They value their customers and their customers' pets. They have my loyalty. L. Piecora, FL

I recently adopted a beautiful tabby kitten, and a friend had recommended ArcataPet to me. I got her from the pound, so she wasn’t in the best condition. I purchased a bed, two collars, flea and worm medication, and supplements from this site. The prices were very fair, which is wonderful because pet supplies can really be expensive sometimes. Everything arrived quickly. I was really impressed with the quality for so little spent. My kitty is now flea and parasite free. I am 100% satisfied with the service that I received. I will be recommending ArcataPet in the future, too!

Late afternoon the day before Thanksgiving I realized that I was almost out of Ultra Oil omega 3 that my aging doberman mix needs daily for his auto-immune problem. I went online and found Arcata Pet which not only had a great price, they said they would ship immediately, and they did. I got an email within minutes of placing the order, and I received the two bottles I ordered immediately. It was packaged very well, which I really appreciate as I've had problems with those bottles in the past. I live in a small town with no shopping choices and have to rely on the internet for many items. Arcata Pet has earned my future business.

Recently, the Sunday afternoon before Thanksgiving, I needed to order a bottle of Bio-Groom's Lido-Med and a Bite-Not collar for my aging dog, who has recently lost his eye sight and also has a sore back leg that he keeps trying to gnaw. The Lido-Med is the best product I have found to help with the pain and the healing of the leg. And the collar is perfect. It fits more like a neck brace and hinders him from being able to turn his head around to reach his back leg; but it does not prevent him from his normal eating, drinking, or finding-his-way-around-the house activities. Since I was not sure about the exact size collar to order, I called and the young lady who answered was very helpful and pleasant to deal with. She measured the length of the collar sizes I had questions about and helped me complete my order for both the collar and the bottle of Lido-Med. Within about 30 minutes, I received an email confirmation that my package was ready to ship USPS Priority Mail and would go out the next day (Monday). As expected, the package arrived quickly, as promised. I have been a loyal ArcataPet customer for a number of years; and I have always found that they have top quality products at the best prices and provide quality, personal service when needed, whether via phone call or email. Their website is phenomenal. Since I live in a small town, ArcataPet has been, and remains, an essential source for my pet supplies. They have always come through when I needed them. And this time was no exception.

We ordered an Elizabethan collar for our cat the day before Thanksgiving. We needed a smaller one for a small cat. ArcataPet shipped it out on the day we ordered it. Really appreciate them shipping that day and not waiting till the day after Thanksgiving. Our cat is unhappily ensconced in her collar and getting better.

Products exactly as described, shipped promptly.

Appreciate the personal customer service and my dog loves the Snook's sweet potato chips. Arcata has them at a good price.