ArcataPet.comReviews of arcatapet.com

After my blind senior poodle mix had another issue with elevated eye pressure the vet recommended she wear the dreaded cone of shame. Even though I decorated the cone, it is still a cone and people assume my dog is sick and move away - forget what other dogs think. I found Arcata carried the Optivizor and ordered a small. Within days it arrived, but it was too big. I called Arcata on a Saturday and to my surprise a live person answered. They patiently walked my through how to correctly measure. I ended up ordering the mini mini short snout. Within 2 days it arrived. It is a perfect fit. Thanks Arcata!

I have made multiple purchases from Arcata Pets. They always have a large diversified stock of pet products, such as Nekton vitamins for my birds. Shipping is always on the same day when ordered early in the day.Truely great personal service.

I ordered some cat toys from them recently and I was VERY pleased and happy with the whole experience. It really shows that they care about providing exceptional customer service and the whole process from finding what I needed, placing the order, making payments, and getting the item was easy and smooth. I wish every company was like this one! Keep up the great job you're doing - it is appreciated!

Got here quick! Shipped fast! THANK YOU!

I was looking for a 'Bite Not' collar for my dog. Arcata Pet was a recommended dealer of Bite Not products so I called them direct to ask some questions. It was late in the day, Kodee was the Sales person I spoke with. Extremely helpful with both the product knowledge, how to measure for the best fit, and with shipping options. All of this help was given BEFORE I had even placed an order. I will definitely order from Arcata Pet again, purely based on the excellent level of customer service I received from Kodee.

Arcatapet.com and staff were extremely helpful, friendly and professional. I received my product within 2 days from west coast to east coast and my dogs went nuts which was an added bonus. I will definitely do business here again. - Happy Camper 🐶🐶

ArcataPet always processes my orders quick and ships within a day or so, depending on post office holidays. I can't ask for better! VT

Ordered my second set of dog stickers from y'all. Got exactly what I expected in a timely manner. Great company to do business with. Thank you!