Arby'sReviews of arbys.com

I was at an Arby’s storefront in Lincoln NE today. As part of my order I asked for a plain hamburger (meat and bun, nothing else). Without saying a word, the associate proceeded to ring up the $6.99 burger and removed all the toppings, leaving me paying $6.99 for a piece of meat and bun. When I brought this to the attention of the store manager, I was told yup, that’s the way it works. The What a rip off, I’m pretty sure that had I been informed that was the only way they can do it I would have cancelled the order and went to McDonald’s and ordered 7 burgers off of the dollar menu. It will be a great long time before I give another fine to this franchise, rather, I will seek out a competitor who is more customer friendly vs. this money grab. If I could give a zero rating, I would

Dear Arby's, Three bites of fried macaroni and cheese was not delicious enough for $3.99.

Why do your french fries never look Ike the pictures in the ads. It's false advertising. The box is always full in the ad but usually mine are half full. McDonalds is the same way.

Ordered 2 classic beef & cheddar sandwiches for $3 ea online & 2 small fries for $1 each. $15.30. App would not work so we went up to Arbys. Got charged $4.39 each for classic beef & cheddar with NO CHEDDAR & $2.39 for small fries. I called & was told if I'd ordered online the prices were $3 & $1, I said the online ordering would not take. AND there was NO CHEDDAR on the classic beef & cheddars. We will NEVER eat at Arby's again, this is the 3rd time Arby's in Selmer, TN has screwed up our order.

There was an extremely nice/professional woman that I met, who took her job seriously and even stated the famous line of "Welcome to Good Burger, home of the good burger, can I take your order?" from the Good Burger movie! It was truly an honor, to be able to order at Arby's for all of these years, but unfortunately took a long break from the restaurant due to their high prices and dealing with being creatively bankrupt for awhile. However, no matter the day time or hour, Arby's always delivers on excellent customer service, fresh food and putting a smile on my face. Ordering Arby's during the Good Burger 2 promotional week (and during Thanksgiving) was truly an unforgettable experience. Their Good Burger 2 meal will be missed next year! It was one of their best menu options, next to the Double Waygu burger meal, their Italian subs and roast beef n cheddar sandwiches! I highly recommend giving Arby's another chance, because everyone deserves it in this lifetime. Thank you Arby's for staying true to who you are after all of these years! My only criticism is their sauce, that causes a lot of gastrointestinal issues.

We are at the Arby’s in Kingdom City Missouri at the truckstop. The place is dirty, there is old food all over the floor. The ice machine does not work and the soda is flat. A meal cost 20 dollars for this crappy experience. I don’t eat here again!

Worst service ever and will possibly be sueing

The drive thru order was wrong and I contacted Arby's and never heard back this would be a place to boycott.