Arby's sandwich shops are known for slow roasted roast beef, turkey, and premium Angus beef sandwiches, sliced fresh every day.
Arby's (arbys.com) has 674 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Sonja
It was a huge disappointment dealing with your unprofessional, untrained, arrogant, argumentative and nosy manager Rachon. He argued with me about a coupon. Instead of getting me what I ordered, he was so busy trying to read my comments about dealing with him. I had to ask him to get my food instead of reading what I was writing and arguing with me. I asked for the district manager's telephone number and he claimed not to know it.
Dansk D.
Bruce is the BEST customer service experience I have had in 3 years at least. He was smiling, listened carefully, cared enough to spell my name correctly, and moved fast. He told every new customer he would be right with them while he worked on my order. This guy deserves to be a regional manager. He made up for all the crap, rude service that is out there the past few years. What an amazing shining star Arby's in McMinnville, Oregon, has! Thank you Bruce! We will be back and hoping we see you again.
Jennifer
I'm here from out of state and just want to say that I stopped at this Arby's and that Amy H went out of her way to make sure that I did not have any issues/problems with my order! She was very professional, courteous and respectful even though I could tell she was not feeling well.
Scott
I bought three sandwiches, 1 curly fries and 1 order of jalapeño poppers for a cost of $31.00. The portions were small and the fries were cold. Never again for me.
B
I just came home from Arby’s ,a 3-5minute drive. The fries were room temperature. The order # DT339 boxes containing sandwiches were soggy there were No top buns! I asked for horsey sauce…..NONE !!! And they weren’t busy!!!! This was a very bad experience and I hope measures will be taken to insure the service and quality return to previous standards. Thank you and look forward to hearing back from you soon . Elizabeth V
Tyna V.
I went to the Union Avenue location in Memphis, Tn and ordered 2 buffalo chicken sliders...........why did I get 2 VERY STALE AND HARD chicken sliders w/OUT BUFFALO SAUCE but it did include SOME HARD SLIMY WHAT LOOKS LIKE CHEESE ON IT? I mean, HOW HARD is it to punch buttons on the register for an item? I'M DONE
Aunt B.
Ordered a Reuben sandwich. Bread wasn't toasted and the pastrami was a chunk of grissel. Pretty clear the crew had no clue. The store on 12th street Nampa ID 83686.
James L.
The store 570 on 117 th cleveland whent there and the said the have not meat .the not taken orders place is a joke