The Arby's Pottstown has decent food but seems like every night the same two females are the only two working, every single night that Im there it's like that and I do Doordash so Im in there a lot. The manager that does the schedule is in the way.
CC
Chari C.
Cold small sandwich
Arby's had the best salads and sandwiches. They no longer sell salads so I moved on to the Reuben sandwich. It was cold and didn't have a sufficient amount of meat.
AF
A F.
Never have we gotten Arby's Sauce when…
Never have we gotten Arby's Sauce when ordered 4 every time. I was pleasent and called asking why and got hung up on. They were not busy. Some little entitled brat thinking it's ok to do this.
JB
John B.
My recent experience at Best Buy was…
My recent experience at Best Buy was very disappointing.The staff was unhelpful and seemed uninterested in assisting customers.I had trouble finding someone to help with a simple product question, and when I finally did, the response was rude and dismissive
NA
NA
Made it thru the drive thru and had a…
Made it thru the drive thru and had a very nice young lady take my order.... She needed help in clarifying a promotional and asked for help from a dark-haired short brunette..... not sure if a team leader but kind of intervened to support the other person. What became a request from me turned into a nightmare because of the petite brunette.... was unable to clarify her name because the 2nd time thru, the drive thru attendant would not disclose her name. So, a call to corporate was needed to disclose poor customer service, retaliation, and maybe discrimination.
The petite brunette made sure to blame me for her confusion and to disclose because I was asking several different questions, it was my fault I was jumping back n forth trying to clarify information, about promotions. She did not correctly comprehend her information regarding when the promotional lunch started and misquoted the time.... And it was still my fault because she couldn't get her information straight. After refusing me service and telling me never to return, I contacted corporate and told them of the occurrence. They did say refusal of service could not happen.... especially if it was her fault and she was retaliating.
In visiting Jack in the Box next door, I was told by their staff that the service at Arby's is considerably horrible, and many people are complaining about this Arby's. There also can be a number displayed on the outside of the building to call, if there are reports to be made by customers. There didn't seem to be one showing, but then since bad service why post a number for customer care.
I do hope the Franchisee will be contacting me or reading the reviews of the Arby's restaurant in Pahrump...... it really is shameful to represent a great restaurant chain, with staff that are unappreciative of the community they are serving.
FN
Fredrick N.
FAT sandwich masquerading as brisket
The brisket sandwich was 100% GARBAGE and the meat was 95% FAT. This was very disappointing I'm never going back.
MG
Mark G.
If you consider this spending for food
If you consider this spending for food, you should not be here reviewing lol. As a place that basically gives you the spot on amount of poison you pay for , I see no issue.
FO
Fernando O.
Arby’s Ain’t It
Prices went up, portions got smaller, and the food’s always lukewarm. Roast beef is dry, fries are hit or miss, and the service is slow. Used to be decent, now it’s just not worth it.