Arabella hairArabella Hair is a brand specializing in human hair wigs and hair extensions, Arabella Hair Products Co., Ltd is one of the world human hair suppliers who integrates researching, designing, producing and trading hair beauty product. With over 30 years' experience in hair products, we have already enjoyed a good reputation and established a close relationship with retailers, wholesalers as well as business agents throughout the USA, the UK, Canada, South Africa and many other countries in the world.
Arabella hair (arabellahair.com) has 1,354 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Hair Care & Styling · Istanbul, Turkey, Florida
Excellent
Hair Care & Styling · Worcester, Massachusetts
Excellent
Hair Care & Styling
Excellent
Hair Care & Styling
Excellent
Showing 29 reviews with 3 stars · Clear filters
Lexi
Shipping was fast but the hair is shredding a lot and lost hair around the middle parting
Response from Arabella hairNov 22, 2025
Hi Thank you for your feedback, and we’re really sorry to hear about the shedding and the hair loss around the middle parting. 🙏 Please reach out to our support team at [email protected] and include a few photos or a short video of the issue. Our team will review it and do our best to help you with a solution. 💕 Arabella hair
Kathe O.
I bought a beautiful ash blond wig. And it is BEAUTIFUL But. I have had to cut of 6-8 cm due to very dry and split ends even though I do EVERYTHING by the book to take Care of it Second, it is very Big. Even though I’m a medium in size it is Way to Big and even though I pull the strings in the back, its still to Big and it becomes layered
Response from Arabella hairJun 26, 2025
Hi Kathe Olesen Thank you so much for your honest feedback, and we're truly sorry to hear about the issues you’ve encountered with your ash blonde wig. We’re glad to hear that you find the wig beautiful, but we’re genuinely sorry that the ends were dry and required trimming. Please know that we take quality concerns very seriously, and we will pass this feedback on to our production team to help improve future batches. Regarding the size, we apologize for the inconvenience caused. While our caps are designed to fit a standard range, we understand that fit can vary, and we’re sorry to hear that the wig feels too large even after adjusting the straps. We value your satisfaction and your trust, and we’d love to offer a solution that works for you. Please let us know whether you’d prefer a partial refund or another form of assistance—we’re here to help make this right. Thank you again for bringing this to our attention. We truly appreciate your support and understanding. Warm regards, Arabella hair
Indea H.
The hair is really pretty when you first pull it out the bag and put it on. I wanna say it lasted about a week. there is shedding, but that’s a lot of blonde hair. but I feel like this is a blend of synthetic and human hair. It mats up easily. I can straighten the hair but within an hour it’s messed up again.
Response from Arabella hairMay 20, 2025
Hi Indea Hambrick Thank you so much for sharing your honest feedback with us. We're truly sorry to hear that the hair did not meet your expectations in terms of longevity and manageability. Please note that all of our wigs are made with 100% human hair, and we do not use any synthetic blends. However, lighter shades like blonde do go through more processing, which can sometimes lead to increased shedding or tangling, especially if not maintained properly. We recommend using moisturizing products and avoiding excessive heat to help reduce dryness and matting. If you need specific care tips, our team would be happy to provide detailed suggestions based on your wig type. We truly appreciate your support and hope to have the opportunity to offer you a better experience in the future. Please feel free to reach out to our customer service if there's anything we can assist you with directly. Warm regards, Arabella hair
Kietta A.
The wig didn’t come as planned. It came 3 days late. However, it was soft and smell free! I would recommend this piece but don’t think that the delivery will be as promised.
Response from Arabella hairMay 17, 2025
Hi Kietta Arnett Thank you so much for your honest feedback. We're truly sorry to hear that your wig arrived later than expected. Due to recent changes in customs regulations, shipping times have been slightly impacted across all logistics channels. We understand how important timely delivery is and apologize for any inconvenience this may have caused. That said, we're very glad to hear you were happy with the quality of the wig — especially the softness and the fact that it was odor-free! Your recommendation means a lot to us. Thank you again for your support and understanding. We're always working to improve and hope to provide you with an even better experience next time! Arabella hair
Charity H.
I’ve purchased hair from this company several times, but for some reason my hair was not 200% density nor 26in. The wig currently have is giving 180% 22in. I had to use it because I had graduation and it totally last minute. Other than that, lace is pretty decent.
Response from Arabella hairMay 14, 2025
Hi Charity Harvell Thank you for reaching out, and we truly appreciate your continued support over your past purchases with us. We’re very sorry to hear that your recent order didn’t meet your expectations in terms of density and length. We completely understand how disappointing this must have been, especially since you needed the wig for such a special occasion like graduation. That’s certainly not the experience we want any of our loyal customers to have. Even though you mentioned the lace was decent — which we’re glad to hear — the overall wig should have matched the specifications you ordered. We’ll be sure to pass this feedback along to our quality control team to help us prevent this from happening again in the future. As a valued customer, we’d love to offer you a special discount or compensation on your next purchase to make up for the inconvenience. Please let us know what works best for you, and we’ll be happy to assist. Once again, congratulations on your graduation — we’re wishing you all the success ahead! Warm regards, Arabella hair
Rae D.
The wig is beautiful, great texture with a vibrant color. Then I got caught in the rain, not a torrential down pour mind you, just a drizzle. Needless to say I now have to curl the wig daily because the body waves are gone
Response from Arabella hairDec 26, 2024
Hi Rae Deneen we're glad you liked the wig initially! We're sorry to hear about what happened when it got a bit wet. Our wigs are designed to withstand normal wear and tear, but it seems the light rain had an unexpected effect on the waves. We understand how frustrating this can be for you. We'd like to offer some suggestions to help revive the waves. You can try using a wide-tooth comb to gently reshape the curls and then apply a small amount of wig-safe styling product. If you have any further questions or if the problem persists, please don't hesitate to reach out to us. Thank you for your feedback, and we hope you continue to enjoy your wig! Arabella hair
Yulandia R.
Hello I received my package the hair is a little more silky than what I wanted I prefer yaky but I will make it wirk
Response from Arabella hairDec 6, 2024
Hi Yulandia Reynolds Hello! Thank you for sharing your feedback with us. We’re sorry to hear that the texture wasn’t exactly what you were looking for. We understand that everyone has their own preferences, and yaky textures do offer a more natural feel. We’re glad you’re willing to work with this hair, and if you need any styling tips or would like to try a different texture in the future, feel free to reach out! We truly appreciate your support and look forward to serving you again. Arabella hair
Nicole H.
This wig is definitely NOT glueless. The lace is cheap. And, I will not repurchase from the company again.
Response from Arabella hairNov 2, 2024
Hi Nicole Hicks Thank you for your feedback! We're sorry to hear that you were disappointed with the quality of the wig. We are continuously working to improve our products and would appreciate the chance to make things right. If you have any specific concerns or suggestions, please feel free to reach out to us. We value every customer's opinion. Arabella hair