Arabella hairReviews of arabellahair.com

This company is horrible!!!! The customer service socks. I tried emailing them several times and has called several times. I want a refund for 3 bundles of hair I purchased. The bundles were supposed to be 22,20,18. However they were more like 12,10 and 8inches. I will be contacting my credit card company and the better business Bureau and any other entities I can to get justified for my purchase! This is company is the worst, I've have ever dealt with as far as not communicating back period to a customer. You can't just take people's money and think it's ok. That's robbery. However, I will contact as many people as I can to sabbatoge you all!

This company need to be put out of business. She writes the same message to all the women who has been honest about their purchases. Saying she is sorry does not make her wrong right. Make it right and refund the money that she stole. She sent a reply to my review on trust pilot but after sending her my order number and phone number. I have still not heard from her. I think the 5 star reviews she is getting is not real. This is the worst company ever DO NOT ORDER from her.

The day that I received the wig I opened the plastic bag and saw that travesty. I tried calling and I emailed the company several times. I was asked several times to send pictures of the wig that they had just sent to me and when I sent the pics. I was told the only refund I would be able to get is $29. These people has no integrity when it comes to customer service or standing behind their merchandise. I paid $148. For my wig and they refused to give me a refund. I had to stop payment through my bank. I will never buy from this company ever again. Hair Vivi is the best wig to buy any day.

This company is terrible at customer service and returns. I order a wig and was not satisfied with the length or color. I emailed the given email address and been going back and forward about measuring the length of the wig. All I’m asking for is a return, I already know the length of the wig. After this I will not be ordering from this site again. They tried to give me a $25 refund for a $170 wig I paid for. Terrible company.

Warning… Do Not Buy From Arabella Hair! Scam when it comes to the money back guarantee. Will give you the run around with $5 - $20 offers. It’s been 2 weeks and I still have not received information to return the product for a refund.

Do not order from this company. They state the product is returnable but will give you the run around when you attempt to return. I saw the quality as soon as I opened package and initiated a return. Nothing but the round around. I’m reporting them..

This company scammed me out my money and sent me a horrible wig that looked nothing like the photo and than offered me 15.00 when I paid 75.00 Don’t buy a wig from them. It will be a nightmare

I do not recommend Arabella hair. The hair is usually good for a week or two, then it begins to dry out really bad and tangle. The length of their hair is shorter than normal probably because they use really short length for the back of the hair when making it. The worst part of their service is that THEY DO NOT ACCEPT RETURNS! They would frustrate you into keeping a wig you do not like just because they do not want to take the hair back and refund your money to you.