Michael
Ordered 500 rounds Ammo Inc
Ordered 500 rounds Ammo Inc. 300 Blackout 150 grain. Received 200 rounds Armscor 300 Blackout 147 grain. Poor customer service contact availability.

Family owned and operated. Great prices, fast shipping, and outstanding service on AR15 Parts from top manufacturers.
AR15 Discounts (ar15discounts.com) has 525 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Michael
Ordered 500 rounds Ammo Inc. 300 Blackout 150 grain. Received 200 rounds Armscor 300 Blackout 147 grain. Poor customer service contact availability.
Bill B.
Attempting to purchase from these guys has been a nightmare. First, I purchase an item. Ok, I think, cool, I pay them money, they send me what I bought, we're good. Then 4 days later they cancel my order and refund the money. No explanation. Was the item actually sold out, was there something wrong with my card? No idea. I try to use the chatbox, all their support articles tout it. It doesn't work, there's a button, but it doesn't link to anywhere. I click on the "Have you call me," and it says it'll take at least one day. Well, it's been more than a couple, still no call. I find a forum article with their number, call multiple times throughout the day, no one picks up. Finally get in touch with them through email. They say there was a fraud alert, they canceled my order. They don't know how or why their service, NoFraud, alerted, only that it did, and I need to try again. Also, they said that NoFraud had already called/emailed me, which they most certainly did not. So, I purchased again on a different browser, different phone number, anything to make it work. Two days later, I'm scrolling through my old emails, see a simple email called, "alert." The kinda email that looks like a scam, and would go directly to junk mail. Says I need to manually confirm I'm a real person, click here. Ok? Two days later, checking my emails again, see another suspicious email, "alert. Additional Verification Required." NoFraud wants a picture of my drivers license and credit card. You know, the things that scammers want, and want me to upload a picture. If I hadn't closely been following this, and knew about this NoFraud crap, I would have rightly assumed this was a scammer. How hard is it to just give you my money? I'm just trying to purchase something from you, how many hoops do I need? I'm expecting a notarized attestation confirming my blood sample and dna swabs are legitimate next, signed in triplicate.
Response from AR15 DiscountsJun 22, 2023
Hey Bill! I am very sorry for the inconvenience of the situation. We do use NoFraud for fraud mitigation. We have been using them for a couple of years now, and other very large companies (much larger than we are, use them as well). Unfortunately, with the rise in fraudulent orders, we had to start taking extra precautions for ourselves, and our other customers as well. They do request additional verification sometimes to help sway the status of an order, but they would have you block out sensitive information. They are not simply asking for all your card or ID information. I am more than happy to explain with you, in detail, why the order was cancelled due to NoFrauds verification status. If you have any questions or concerns, please feel free to let us know. Have a great day.
marc
I spent a lot of money and one of the parts they sent me didn’t fit the stock it was supposed to fit. They gave me a hard time about returning it, wanted pictures etc. after spending $1200 they have me a hard time about a $26 part! Never GOING back ! So they sold me a unit that was supposed to be compatible with another part I ordered. They’re NOT compatible and don’t Fit so I don’t care if it’s over 30 days. You LIED and now I’m out a stock that doesn’t fit! I will eat the $26 but you’re deceiving people . I didn’t open it fir a while because I was ordered parts every few weeks till I completed my build. Either way you should be more honest
Response from AR15 DiscountsJun 6, 2023
Hey Marc. There seems to be some confusion about this. The only order that we were able to find, with a stock, was back from January. We have a 30-day, no-questions asked return policy, and are always happy to help out with returns that fall within that window. However, with it being back in January, we would either have to work with the manufacturer to get it swapped out, or if you wanted to return it you would do so with a restocking fee. All of these steps are listed in our terms of service and return policy. If there is a different order you are referring to, please let us know and we are more than happy to investigate and work on this for you. Hey Marc, so just to respond to your updated reply. We didn't lie about the compatibility of your part. In theory, if you are using a mil-spec rifle length buffer tube, that stock should, work. However, we offered you a store credit option or a warranty through the manufacturer, which you declined both offers. Unfortunately, since the order is about 6 months old, we have no way to refund back to your card.
Michael P.
I ordered parts and the shipping was fast but to the wrong location. They stated that it was delivered but the tracking number clearly stated that it was not delivered to my town. I contacted their shipping service twice. The first time the shipping service admitted that it didn't get delivered to me. I asked AR15D to help with their preferred shipping vendor but they would not help. I had to file a claim with my credit card company which refunded me my money.
Response from AR15 DiscountsMar 31, 2023
Hey Michael. I have emailed you and called you as well, so we can try to get this squared away. I do apologize for UPS dropping the ball on this order, and unfortunately once the parcel service has the order, it is out of our hands and we have no control over how they deliver. With that being said, we will always make sure our customers either get replacement products or a refund. I would like to clarify that our chat service said we would get back to you within 24-48 hours and you initiated a chargeback within 24 hours. If you would like to email us or call us back, we would be more than happy to get this taken care of for you. Have a great day!
Jose D.
They cancellled and refunded my order without notice and than accused me of being "flagged" by their system for fraud despite making orders with my same card to 5 different business that day. The company mentioned this flagging but did not offer to verify or authenticate my name or my real ID. They just told me about that system and offered no solution. It is clear that this company does not want your money and does not appreciate their costumers DO NOT do business with them
Valhalla B.
all of these reviews are fake as fk
Response from AR15 DiscountsSep 6, 2022
Hello! I am not too sure what happened for you to think that, as these are all legitimate reviews, but I definitely want to help out it you had an issue with an order or something like that. If you could please call us at 1-855-556-2230 or email us at [email protected], I would be more than happy to get this squared away for you. Please let me know if you have any questions or concerns. Thanks and have a great day.
Al
So, this is my reply to AR15 Discounts' reply to my original review. Trying to sugar coat how they treat a customer is a lame excuse. Sure they offered a refund on a scratched, brand unidentifiable product they sold to me, and deceived by not stating in item description their lame bulk excuse. I bought this heavy piece and a 2nd item piece weighing two ounces. So, they are proud they have a flat rate shipping of $9. I was being fair to ask for 1/2 of the shipping cost refunded on a two item order. I kept the 2 ounce item which I could have got at a local for same price. But, all in all I was ripped off for all my time and trouble. Plus, ended up costing me $9 more on a $20- two ounce item. Or, cost me $9 to return both just to deal with this kind of seller. Stay away from this seller!
Consumer
I ordered a upper in time for a wild hog hunt. It arrived and I mounted a night sight and tried to zero. The upper wouldn't cycle. After chat with customer service I was advised to sent it back for repair and missed my hunt. Waited for update, sent a chat on 7/12 requesting status and missed my hunt the next weekend. Finally on 7/13 received email from Build Specialist who advised the gas port had not been drilled through. I was shocked that they don't test fire their uppers unless requested by customer at time of purchase. On 7/19 he said he drilled it out some more and test fired it again. Would handle 5.56 loads but not 223. Said he would enlarge it and test fire then ship by "tomorrow ( Wednesday)" and keep me advised. Didn't hear anything Wednesday or Thursday 7/21 so requested refund as I am now concerned about quality and service. Today 7/22 I sent chat and asked about the refund. Was advise I would be contacted by Tier 2 customer service.