AR15 DiscountsReviews of ar15discounts.com

Response from AR15 DiscountsJan 13, 2025

Hello Samuel! I am very sorry for the delay in getting back to you. We are behind on our returns, but we are getting caught up. One of our CS reps just reached out to you about the exchange for your 18" barrel. Please let us know if you have any questions or concerns. Best, Michael Earnest

Response from AR15 DiscountsJan 13, 2025

Hey Ryan! I am very sorry for the inconvenience. Unfortunately, we would have to cancel the whole order for you. However, we can most certainly honor the sale pricing on the barrel, and I apologize you were told otherwise. I'm not seeing an email from you, so please email us at [email protected] and we would be happy to get you taken care of. We'll make sure your order gets squared away. Thanks and have a great day! Michael Earnest

Response from AR15 DiscountsJan 13, 2025

Hey Jason, Thanks for the feedback. We are working on getting our order processing time shorter by working overtime and on weekends to get caught up on orders. We are getting out over 1,000 orders out a day and steadily catching up. If you would like to email us at [email protected], I would like to get you hooked up with some free swag on your next order. Please let me know if you have any questions or concerns. Best, Michael Earnest

Response from AR15 DiscountsJan 10, 2025

Hello! I am very sorry for the troubles you ran into with your order. We have seen an increase in the amount of orders that are not being scanned by the parcel services when they are picked up, and it can take a few days for the initial scan to happen. This is unfortunately, something we can't control, but we are working with our carriers on it. If you could reach out to us at [email protected] and reference this conversation, I would be happy to look into this for you. Please let me know if you have any questions or concerns. Best, Michael Earnest

Response from AR15 DiscountsJan 9, 2025

Hey Kelly! I am very sorry for the delay you ran into on your order. Unfortunately, we are seeing weird routing issues and delays with all of our carriers right now, due to the holidays and crazy weather throughout the country. The good news is your order is back in your city and should be delivered in the next day or two. I already emailed you about this, but we will keep an eye on the tracking to make sure it is delivered. Regardless, we will make sure you get a replacement order, a refund, or your original order. Please let me know if you have any questions or concerns. Best, Michael Earnest

Response from AR15 DiscountsJan 7, 2025

Hello! I am very sorry for the inconvenience. We have been delayed because of our Holiday Sales but we are working on getting caught up. As far as the oversold order, I am very sorry and we try to have as accurate of inventory, as possible, but sometimes we do run into issues. Please let us know if you have any questions or concerns. Best, Michael Earnest

Response from AR15 DiscountsJan 7, 2025

Hello! I am very sorry for the troubles you encountered when trying to cancel your order. Typically, we are able to cancel orders unless it gets to the point where the order has had it's label printed and is staged to be shipped with the carrier. If you could reach out to us at [email protected] and reference this conversation, I would be happy to look into this for you and see if we can get you taken care of. Either way, we can work on a return for you. Best, Michael Earnest