Dylan T.
Company is terrible I been waiting on a…
Company is terrible I been waiting on a delivery for just a handstop for almost 3 weeks it’s been past my expected deliveryday days ago this is ridiculous

Family owned and operated. Great prices, fast shipping, and outstanding service on AR15 Parts from top manufacturers.
AR15 Discounts (ar15discounts.com) has 525 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Malls & Marketplaces · Weddington, North Carolina
Excellent

Malls & Marketplaces · Asheville, North Carolina
Great

Malls & Marketplaces · Sanford, North Carolina
Great

Malls & Marketplaces · North Carolina, North Carolina
New
Showing 74 reviews with 1 star · Clear filters
Dylan T.
Company is terrible I been waiting on a delivery for just a handstop for almost 3 weeks it’s been past my expected deliveryday days ago this is ridiculous
Jason H.
Do not order from AR-15 discounts due to if you find a good price on a part then they will in midship return it back to them and then tell you you need to pay them extra money to get it. They had a lower for 0 dollars I paid shipping then they recalled it and want me to pay 90 dollars to have it reshipped
Response from AR15 DiscountsJun 25, 2025
We understand your frustration and want to clarify what happened with your order. The item in question was mistakenly listed at $0, which was not a valid price but a website error. Unfortunately, the order did make it through to shipping before we caught the mistake. As soon as the error was identified, we submitted a Return to Sender request to the carrier to prevent delivery of an item that was never meant to be sold at that price. This wasn’t a bait-and-switch or an attempt to upsell—we simply can’t honor a $0 transaction for a serialized firearm component due to legal, financial, and compliance reasons. After retrieving the item, we offered you the correct purchase price if you still wanted to move forward. We apologize for the inconvenience this caused and truly appreciate your understanding. If you have any further questions, feel free to reach out to us directly at [email protected].
JMH H.
Ordered an Aero Precision Adjustable Gas Block. Arrived a few days later. Opened package, and the original package containing the gas block had been re-sealed with masking tape. Opened gas block package, and the set screws were missing. Emailed customer service on 2-19-2025. Been 3 days now with no response. My first, and last order with AR15Discounts.
Response from AR15 DiscountsFeb 25, 2025
Hey there, We’re really sorry for the experience you had with your order. We double-checked our movement history on this item, and we can confirm it was not returned to us at any point—this is exactly how it came from the factory. That said, we totally understand how frustrating this is, and we’re more than happy to assist you with a refund, exchange, or getting you the replacement screws you need. I know Eric already reached out to you personally, but we wanted to reach back out to cover all of our bases. We appreciate your patience and would love the opportunity to make this right. Please reach out to us at [email protected], and we’ll get you taken care of ASAP! Best, Michael Earnest
Kevin C.
On 2-06-2025 I ordered 5,000 Winchester brand 209 shotgun primers. Price marked "was $109.00, now $49.00" (or there about) . I placed in shopping cart and after adding some powder, the primers were gone. I received an email "fat fingers" incorrect price, now $199.00. This is still a good price so I completed my order. Now crickets chirping. A generic "thanks for your order" email, but no updates.
Response from AR15 DiscountsFeb 18, 2025
Hey Kevin, I’m really sorry for the inconvenience—our intention was never to mislead anyone, and we truly regret the typo on the email. That was completely our mistake, and we understand how frustrating that must have been. That being said, even with the mix-up, we still had the best price on those primers online, and we really appreciate you sticking with us through the order process. When we get them back in stock, we’d be happy to honor that price for you as a way to make things right. We truly appreciate your patience and your business. Let us know how we can help! Best, Michael Earnest
Mike
I bought three charging handles for Christmas presents. Two were mounted and the latch deformed beyond use after having the bolt cycled a few times by hand. Never even saw the range and we had to switch them out. Ar15 Discount never returned calls or emails about it, they don't care. If you want to buy from someplace that doesn't care about their customers, this is the place. But with all the great companies available I won't be back. Oh, and good luck getting them to stop spamming you!
Response from AR15 DiscountsFeb 10, 2025
Hey Mike, We’re really sorry to hear about your experience and any frustration it’s caused. Just to clarify, we did send you a return label weeks ago, but in case there was any issue receiving it, we sent another one this morning. Please check your email, and if you need any further assistance, we’re happy to help. We truly do care about our customers and want to make this right for you. Let us know if there’s anything else we can do! Have a great day, Michael Earnest
David W.
Recently ordered a firearm from this vendor based on information in the description on their website. Subsequently the FFL stated the firearm is not permitted in this state. The vendor charged inordinate shipping and re-stocking fees to return the item despite the incorrect information on their site ( the website still contains the incorrect information. I contacted the vendor seeking some relief in the exorbitant fees and they ignored my request despite the erroneous information. I do not recommend purchasing from this vendor.
Elwood S.
I ordered two measly 6.5 Grendel 10rd. magazines over two weeks ago. They banged my credit card. I attempted to contact them and there is NO phone number for this mess of a company. I made contact via email and was told there was a holiday delay but they would be shipping in a couple of days. Three days after they told me it would ship they provided a USPS tracking number. USPS has been waiting a week for AR Bullshit to provide the mags. I tried to cancel the order and to get a remittance on my credit card. THEY NOW SAY THEY CANNOT CANCEL THE ORDER THEY HAVE NOT SHIPPED. THERE IS NO PHONE NUMBER TO CONTACT THESE ASSHOLES. IF YOU ARE RUNNING A BUSINESS AND HAVE NO PHONE CONTACT SERVICE YOU HAVE NO CUSTOMER SERVICE. BEWARE OF THIS INEPT BUSINESS. I WILL ATTEMPT TO GET MY MONEY BACK FROM MY CREDIT CARD SERVICE. THEY PROVIDE PERSONAL CONTACT VIA THE TELEPHONE.
Response from AR15 DiscountsJan 30, 2025
Hi Elwood, We’re really sorry to hear about your frustrating experience. This is absolutely not the kind of service we aim to provide, and we completely understand your frustration. The delay you experienced is not acceptable, and we sincerely apologize for the inconvenience. We know how important it is to have a clear and responsive customer support system, and we’re working on improving our communication channels as we move out of the busy holiday season. We’d love the chance to make this right. If you could reach out to us again via email, we’ll do everything we can to resolve this issue ASAP. If your order still hasn’t shipped, we’ll explore options to process a refund or get your items to you as quickly as possible. I'm not seeing an email anywhere or an order number, so I want to make sure I can get you taken care of, as quick as possible. Again, we truly appreciate your patience and feedback—it helps us improve. Please let us know how we can make this up to you.
Kenny H.
I purchased an approximately $400 order, several items. One item was a KAK 5/8-24 ar10 flash hider. The muzzle device cost about $40. When I received the order everything was ok except the flash hider, it was the wrong size, It was 1/2-36. I have been trying to get a replacement with the correct size for 2 weeks now. I have been on their chat and also requested a phone call, which I got and was promised that they would take care of it. I still have not heard anything from them after the last chat. They do not honor their word or their policy that they state on their website. I have been blown off by them. I would like to tell everyone, if they mess up your order, good luck in getting it taken care of and you will not get your money back. I will never do business with them again.