Déesse de G.
Dropship
The bikinis really differ in quality, some are pretty good and others not so much. Their customer service however is pretty helpful, but I feel like that's necessary to compensate with their prices since I found out they dropship from China. The products they offer are straight off AliExpress for a couple of dollars so you can get the bikinis yourself through AliExpress for way cheaper.
Response from Aqua Tropic SwimwearOct 1, 2020
Hello Déesse, First, we would like to say that we appreciate that you took the time to write a review and give us feedback. We were under the impression that you were satisfied with our company and our swimwear. As you mentioned in your previous emails, you loved the colors and fit of our bikinis. Since there were some defects in some of the items that you received, we made things right straight away. A tiny percentage of our items can have defects due to manufacturing imperfections. For us, customer satisfaction with our swimwear quality is very important. We are pleased to hear that you were satisfied with our customer service; it means the world to us. We put a lot of time and effort into our brand, and our mission is that the swimwear quality and fit meet the expectation of our customers. Due to that, in May 2019, we partnered with our current swimwear manufacturer. Unfortunately, we are aware of the problem that there are similar swimsuits all over the internet from different brands and sellers. Even though they may look similar, there is a big difference in the quality of the products. And we do care a lot about the quality of our swimwear. If you have any other questions or concerns, please send us an email to [email protected]. Best wishes, Aqua Tropic Customer Support Manager