At Aquatic Warehouse, the aquariest choice for the best products at the best prices. We carry only tried and true products that have the highest reviews so you can shop with confidence! Shop our online aquarium supplies at www.AquaticWarehouse.com.
Aquatic Warehouse (aquaticwarehouse.com) has 55 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Cole B.
Very disappointed in this store. First sold me defective fish, then I followed their policy and within 24 hours mailed them the specimen and water tests. Never heard back. Weeks later, I mailed them request for refund again. They simply are stealing my money. Going to have to file a bank chargeback. If they want to refund me, and resolve this, for an updated they review, they know my complaint and they have a copy of my receipt
Neil H.
Bought 1/10 hp max chiller. First hot week hooked chiller up and followed all instructions.Turned on chiller and actually warmed up water. Tried getting support through email because fish were getting very warm and no response after several tries.Was desperate so took chiller apart to see what problem was.One of tubes were cracked and leaked out refrigerate. Lot of money wasted and a very bad experience.
Response from Aquatic WarehouseAug 22, 2018
Hello Neil, If we are at fault for the problems with your chiller purchase, than we take full responsibility and deserve the 1 star review you gave us. But we looked back from your date of purchase to today and do not have any record of an email or phone call from you. Did you contact the manufacturer, Aqua Euro? Do you have any recollection of who you talked to? They have always been very quick to get back to customers [email protected] and always have rectified any problem. We have never heard of them leaving people hanging nor fish left in a serious predicament. We always and will always will go the extra distance to help anyone (even those who are not our customers) though any problems, no matter what. That is why this is so odd. Please email us at [email protected] or call us at 858-467-9297 and ask to speak to the manager. Sincerely, People that care at Aquatic Warehouse
