Aprés NailReviews of apresnail.com

El pasado dia 16 septiembre compre mi lámpara de secado de gel y a penas 12 días después se comenzó a despegar la tapa superior y la tapa del teclado. Muy mala experiencia para un producto tan caro

I never bought nails from this company, and pruchases a set of one style, which were fine. then i wanted to reorder, and ordered the exact same style and size med almond, but instead of clear, i ordered hombre. The sizes were completely different, They sent me a return label, so i returned all 4 bags, which was my whole order and they gave me $1.00 with change. Making me pay for shipping. They are a cheating company, and the nails are dollar store grade.

I absolutely love gel x and the gel x system. The colors are hit and miss - some are amazing and others are super streaky. Their customer service unfortunately sucks and all of their electronics are low quality. Both my regular lamp and flash cure lamp broke after a year and the e file arrived defective. Luckily, they let me return that. Some colors look so wildly different from the swatches online and they will do nothing to rectify that. So overall, the gel x system does a lot of heavy lifting for a so-so company. But I love my gel x.

This is about the website. I like their polishes, but their website is TERRIBLE. Hard to navigate, takes forever to load (and sometimes won't let you click on products). They should also show you example of the nails instead of the bottle as the first picture. The Kiara Sky website is so much better, they should do what they do and include small videos on swiping each color. I also don't think the colors look the same in person at all compared to the website. I can't order from their website anymore since it is so frustrating and I am not sure what the colors will actually look like in person.

I've been using Aprés products for about a year now and the quality of the products are top notch. I recently received a new order that I was excited about. One of the bottles I received was missing the actual polish. My guess is that it was just missed on the line. I emailed customer service and they responded within one minute asking for a photo. I provided said photo and they shipped out a new bottle! From start to finish it took roughly 5 minutes. The service I received from Marilyn and Rachel was fast and helpful. It cemented me as a life-long Aprés customer.

Package arrived missing most of wha I ordered. Reached out to customer service, started a claim, and was told that they conducted an internal investigation and everything should be in my package. Refused to provide any proof at all of this investigation. Claimed to have footage of it being packed but suspiciously couldn't show me that footage for security reasons. Do not buy from this brand because they will commit fraud and then cover it up.

Their shipping sucks, it takes for ever and they can’t do anything about it, my package was somehow in my city the day before it was supposed to be delivered, still didn’t get delivered yet it ended up going back to another state the day of the new delivery day, it’s a huge inconvenience and made me miss out on hundreds of dollars because of rescheduling clients

My shipment got lost and they could not resolve the issue in time for a very important occasion. Their customer service is very poor said they could do one thing and didn’t. It does not take much for them to overnight a messed up shipment. My husband works in the shipping industry and can attest to this. I will never recommend or buy from them again.