Apple Inc. is an American multinational technology company headquartered in Cupertino, California, that designs, develops, and sells consumer electronics, computer software, and online services.
Apple (appletv.com) has 694 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Computers & Phones · Irvine, California
Excellent
Computers & Phones · SAN DIEGO, California
Excellent
Computers & Phones · Oakdale, California
Excellent
Computers & Phones · Burbank, California
Excellent
694 approved reviews, newest moderated first
Ja
I've only had apple TV for a few days, and on the 3rd attempt at watching it, I was logged out. When I tried to sign back in I was told my details were incorrect (they weren't) and then it locked me out when trying to reset my password. At that point there's nothing you can do until they contact you the following day, which is bloody useless really.
Donna
I've been paying $10 per month for Apple TV. I can NEVER EVER get logged in, have changed my password more than once, and all appears to be okay until I sign in and then click "continue". Nothing happens at all - no error message just sits there taking my money every month and UNABLE TO ACCESS APPLE TV ON MY TV.
John H.
Apple TV must be the worst subscription service ever created. You will constantly face log in issues on the web browser, app and TV, 2 factor authentication every minute. The service doesn't work if you are travelling or using a VPN for security. I am now locked out of my account after viewing 2 things. I have only had the service for 3 days and am forced to cancel
Robert H.
Total waste of money.Cant login AGAIN.Take it down and refund everyone.
Kris Skov O.
Worst app ever! Getting locked out after every episode, having to contact support to get my account un blocked every time, which takes hours each time. Don't waste your money.
Todd
Signed up for a subscription to apple TV. Opened apple account and installed app on PC & TV. All working fine and switched off. Next time I tried to use it could not sign in. Tried resetting password and account was locked. Then got an e-mail from Apple saying that access to my account is denied. Wasted 30 minutes trying to resolve and then told to submit a refund request - which you need to be able to log in to do. Lodged dispute with paypal for the refund. Have never and will never buy any apple product or service again and would advise anyone who values their time and expects any sort of service to steer clear.
Shelly P.
Takes like 6 verification steps to get into your account and after all that it won't actually go into my account..I click continue and nothing happens. Called to cancel and the phone representative can't cancel my subscription for me? What the actual F?
starman
I was invited to sign up for apple tv for £2.99 / month for 3 months, now i am informed that i will be paying the regular rate of £8.99 unless i choose to cancel. Not sure if this is truly a scam or is they are just a bit disconnected with their promo rates but i am having to spend so much time on the phone now trying to fix this mess out it's such a WASTE of my time - I'll never subscribe to Apple TV again. Unimpressed with Gary on support who refused to log this as a complaint telling me that all complaints are just logged as feedback anyway so there would be no point. I used to think Apple was a professsional organisation with the customer at its heart, but they appear more like any other top-down organisation who treats its customers with contempt.