AppFolio Property ManagerReviews of appfolio.com

You guys are amazing in so many ways you got new programs rolling out all the time to make our lives easier in our tenants lives easier. Except for in the one thing that I feel is the most important thing, and that is the maintenance request. The emergency maintenance line is not working. We put it in to place hoping it would help people after hours. After hours are kittens will call Lynn and beyond hold for 30 or 45 minutes and that's the time that they need somebody bride away. You need more staffing answering those calls on the weekends and Evening's. Also the calendar, it needs to sync with office 360 Calendar. And it needs to be easier to access and use. Having to switch screens all the time to go back to open up the calendar is a pain. Please look into updating the calendar.In hiring more staff to answer the phone calls on the emergency maintenance nights in evening's. Stevie@ProX

The staff at AppFolio has always been helpful and kind. It's always improving and bettering their design to fit the needs of their customers. I am new to using AppFolio and so far customer service has been great with all my questions in helping me get set up. We especially appreciate that the system isuncomplicated to use and understand. The training videos are very helpful.

We really like Appfolio as it has everything we need in one software application.

The only areas where I can see a need for improvement is with the accounting features (have the software better able to sync with Quickbooks, or include as good of accounting features as a software like Quickbooks has), and there should be two forms of applications or the ability to template different kinds to choose from (for residential and commercial).

Appfolio is a fantastic way to organize my business, and they constantly release upgrades at no additional cost - I can't wait for a few in the queue

I would have rated a 5, but the programs ability to "auto correct" needs help. It should be able to somewhat discern a single letter error in a common word, and correct, rather than require typist to retype all again in hopes of not making another mistake. This has been the issue for a long time w/ appfolio, and all of our fellow employees state same "issue". Hope you can amend the program somewhat enough to help?

Great property managements software. Tech support is responsive and helpful. Would like to see faster roll outs with new items suggested.

I love Appfolio!! But the MCC line has been very very very disappointing lately and we rely on the for our maintenance and emergency line. We have had to build in a backup that we pay for.