Jennifer
Excellent customer service
We have used Appfolio for about a year and a half now and the software works wonderfully. The support team is very helpful any time we have a question.

Run your entire portfolio on one powerful platform. AppFolio’s intuitive and user-friendly experience gives your property management team the tools they need to provide excellent service to residents and owners. Whether you manage multifamily apartment complexes, single-family homes, or community associations, our software has everything you need to streamline and grow your business. AppFolio is a comprehensive, cloud-based property management software built to streamline and automate the key processes that keep your business thriving - from accounting to marketing & leasing to maintenance. Whether at the office or out in the field, your team always has access to the same data and reports so you can take control of your business and turn insights into action in minutes. And with the ever growing AppFolio Stack™ integration marketplace, you can connect your favorite property management solutions to AppFolio to boost your team’s productivity and run your business from a single system of record.
AppFolio Property Manager (appfolio.com) has 765 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Showing 408 reviews with 5 stars · Clear filters
Jennifer
We have used Appfolio for about a year and a half now and the software works wonderfully. The support team is very helpful any time we have a question.
Sofia M.
Excellent online and via phone follow up and support. Any Appfolio team member will guide you step by step to help solve your problem.
Lisa
Definitely would recommend Appfolio! It is super easy to maneuver and the staff is extremely helpful and friendly.
Charlotte
I have been using Appfolio for 5 1/2 years. I have had a great experience with them. They have great customer service whenever I have questions. I have been impressed that they are always coming out with improvements and new features that help make my job much easier. Whenever I see something that I'd like to be a part of Appfolio, I can send them a request to create it. I appreciate that what I want and need is valued by them. The program just keeps getting better and better! To top it off, it's also user friendly. I love being organized and Appfolio helps me to do just that. I recommend Appfolio!
Bill
Very customer oriented and a great product.
Alethea
Appfolio is very easy to use that it has helped us with training our team members on the five new properties that we have taken on in 2014. It is cost effective and gives our team the tools they need to be successful.
Dennis
The system has the capability to do everything we need to do in our business and more. It is very easy to navigate and understand. The support team helps us quickly and always has had a solution to any issue we presented to them.
Susan
Appfolio makes it easy to track Properties we manage from the listing to the leasing, from the move-in to the move-out. I'm very glad to be partnering with Appfolio. When I do have questions the Customer Service reps are quick to reply and very courteous. Thank you so much for your professionalism.