AppFolio Property Manager Reviews | Read Customer Reviews of appfolio.com

AppFolio Property ManagerReviews of appfolio.com

3.6765 reviews
Internet & Software
70 Castilian Drive, Goleta, California

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AppFolio Property Manager

About AppFolio Property Manager

Run your entire portfolio on one powerful platform. AppFolio’s intuitive and user-friendly experience gives your property management team the tools they need to provide excellent service to residents and owners. Whether you manage multifamily apartment complexes, single-family homes, or community associations, our software has everything you need to streamline and grow your business. AppFolio is a comprehensive, cloud-based property management software built to streamline and automate the key processes that keep your business thriving - from accounting to marketing & leasing to maintenance. Whether at the office or out in the field, your team always has access to the same data and reports so you can take control of your business and turn insights into action in minutes. And with the ever growing AppFolio Stack™ integration marketplace, you can connect your favorite property management solutions to AppFolio to boost your team’s productivity and run your business from a single system of record.

AppFolio Property Manager (appfolio.com) has 765 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: appfolio.com
Website: appfolio.com
Category: Internet & Software
Location: Goleta, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 27% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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AppFolio Property Manager reviews

Showing 99 reviews with 4 stars · Clear filters

Jen
Sep 7, 2016
Great start and willing to improve
I am completely impressed with their customer service. There are some essentials that we are still waiting to be added and I really hope they do it soon.
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Monica
Aug 30, 2016
Response Time to Support Requests
We've noticed that when we submit a support request it takes a while before we can get an answer. Usually the representative calls us when we are done with work. Probably due to the time difference. To have a life chat would be very helpful.
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Lisa
Aug 17, 2016
Very user friendly with constant updates to improve quality.
This is a great program to track, process, and store information.
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Debbie B.
Jun 6, 2016
New mobile app
Really like the new improved mobile app, great when out and need to look up info on the the go
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Paula H.
Jun 6, 2016
Love AppFolio
We love Appfolio, but they need to get busy and revamp the student properties. They need to talk to management companies that manage students and not just guess on what they think works....lots of issues in the real world.
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Clark
May 12, 2016
returning
Very good gave more information that when I first joined
Response from AppFolio Property ManagerMay 12, 2016
Thanks Clark!
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April
May 6, 2016
Love it
This software has made my property management life so much easier. Customer Support is top notch. They're always making improvements to the system as well. My only gripe is you have to pay extra for mobile version of the website and premium leads. Overall, I do love it.
Response from AppFolio Property ManagerMay 9, 2016
Hi April, Thank you for taking the time to share your thoughts and feedback with us. We are happy to hear that our Customer Support team has enhanced your experience, and we look forward to a long partnership with you!
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Rebecca
Mar 10, 2015
Support
The support team has gotten slow again. Waiting sometimes more than days for getting support answer call back. Submitted request couple of days, still waiting on assistance
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