ApparelbusReviews of apparelbus.com

Still haven't received my purchase.

Good prices, quick enough shipment. But they will subscribe you to their email list which does not have a functioning unsubscribe link (in violation of the CAN SPAM Act of 2003). I've made them aware of this 3 times with no resolution.

It’s my first time using this company. The order was about 140 T-shirts for our women annual retreat. We experienced great delivery service but the sizes on the t-shirts were off. 3 t-shirts we stained, one was broken. The sizes were either too big or too small. For example, the small sizes looked like children sized instead of adult. Some people had to exchanged t-shirts due to the wrong size. A person who ordered a 2XL ended up exchanging it for a 3XL. Then another one that ordered a 3XL ended wearing a 2XL because it was too big. It seems like they put the wrong size labels.

Few days after ordering I got a email and they let me know one of my items were back ordered and should they refund.. which is fine. They said Nevermind they would process the order and I was confused and when I got the order it was missing that item. I felt I had to take extra time to get this Refund and I don’t like that at all. Just take care of your customers

The sweatpants i ordered were not the style i expected. I reached out to them as soon as they delivered for a return request. they still have not responded and its been over a month

My order had been placed on hold for a week. They gave me no updates or steps to remove the hold. I could not have this order delivered to my current address because it is different from my billing address. That means I have to go to a different address to pick up my packages. This is highly inconvenient. Finally, I received an email about a review before I even received a shipping number (this order was placed a week ago).

Ordering went mostly fine, but I was missing an item from my order and it took two emails and a phone call to get anyone to respond. I requested the missing item shipped to me but was instead given a refund without any follow up or discussion. Now to order the hoodie again would be an additional $20 on top of the purchase price for their “small order fee” and shipping. I guess at least I was refunded, but they need to step up their customer service game. Definitely wouldn’t trust a company who acts like this on small orders for anything larger.

I ordered and paid for 11 shirts, but they only sent me 7 of them, I have called them but it always goes to voicemail and they will not return my message, I have emailed them but they do not respond. After leaving a bad review they did contact me and sent the rest of my order. I have now received my full order but the whole experience has left a bad taste in my mouth.