ApparelbusReviews of apparelbus.com

0 if I could. I tried to exchange the item and was told no refund or exchanges? Apparel Bus should put on their website if it don't fit tooo fuc*** bad!

Horrible communication - said that my order was on hold because my billing and shipping address were not the same (PORCH PIRATES ANYBODY?? Helllloooooooo?) - Tried and left messages ON PHONE VOICEMAIL, TEXT CHAT and E-MAIL.....never got a message or call or E-Mail back. The gentleman who FINALLY DID answer the phone had mentioned something about a systems hack and that they had cancelled my order! Makes me wonder how safe my credit card and personal information are right now. They did NOT offer to reinstate my order for me and they also did not offer me a discount. Strongly suggest purchasing elsewhere

I ordered some items, and needed to return a few. They also gave me the wrong thing for one item. I contacted customer service SIX TIMES, two of which I got a response, which was to wait until it was approved. I never heard back those times. Their customer service is absolutely terrible!

UPDATE: 16OCT24 - STILL NO RESPONSE FROM APPARELL BUS - THEY TALK THE TALK BUT DON'T WALK THE WALK, BUYER BEWARE - 7 months since I approached them for my 130.oo order problem (never delivered) without a single real interaction with these people, repeatedly called their office in Irving, Texas, with no answers, repeatedly emailed with no answers, this is a scam company, drop shipping and over extending what they are claiming to be "in-stock" items, what a fly-by-night company, a Mickey Mouse operation at the best I had to give 1 star to write this review, am I a disgruntled buyer - most certainly - here are the particulars I got a "no reply at all" when I sent Apparel Bus messages 3 times (I am not going to beg) that my shirt order of x4 shirts never arrived, Apparel Bus totally ignored my emails and didn't even give me the courtesy of a reply. I will NEVER do business with them again, period....... - [[" Order Number: 09514 - Order Date: 3/30/2024 5:23:35 PM - Payment Method: CREDITCARD (CAPTURED) $119.49 - Shipped via USPS on 4/3/2024 12:00:00 AM - Tracking Number: 9405511206210373817229 - Customer Service Notes: None"]] additionally - I found a unhappy customer on Facebook and commented my experience and the Apparel Bus CSR lied saying I was never a customer and hey do not know why I left a negative comment - Boooo Hoooo I berated the representative and was asked to send my information (after being ignored for 6 months ??? OMG), I of course sent it to them, and they have yet to respond (3 days ago, 2 full work days they had to reply), Hmmmm................ - I went back and checked the USPS tracking number and have a screenshot I cannot attach here - it says Apparel Bus created a label and never sent the package - I sent this 2 days ago to Apparel Bus - no correspondence and no refund $119.49 has been issued to date search their name on Tik-Toc, Facebook, and other social media and you will find a plethora of unhappy customers, on the level of a scam company

SCAM! It's been weeks and no package. Customer service has been non-existent. Email and called but no refund or response. Basically took my money and ran. UPDATE: It is now Sept and still no response or refund. Last text from them was from Aug 6th and 8th asking if I wanted a replacement or refund and I replied back 5 times since then telling them that I want a refund but still NOTHING. Not even a text response now. At this point they are obviously ignoring my inquiries...

Do not waste your time nor money. They sent me the wrong item. I called them and told them. They said they will fix the problem. i called back after 2 weeks and they said they will fix the problem. I called back after another 2 weeks and I asked for a refund. I am now waiting for my refund. This company is the middle, middle, middle man, and not the source. Update: They did contact me back and said I should have my order in 2 days and that I can keep or donate the wrong item they sent me. 2nd Update: They called me back the next day to inform me that the item I originally purchased was no longer in stock. So this tells me that my item was never in stock from the beginning and thought they could send me anything. This company is very untrustworthy.

I have made four attempts now to make a very simple return - with absolutely no response. I was planning on purchasing additional apparel from them, but now I will take my business elsewhere.

I have called you multiples times since you sent me the wrong shirts but you will not answer or get back to me. I need a refund. I will never buy from you again.