ApparelbusReviews of apparelbus.com

Items are great but customer service sucks

You guys said you wouldnt ship do to an address discrepancy, then you asked if you could send it to the billing address, I said yes that's fine. Then the next day, I got the sorry out of stock email. Then you guys sent the same "discrepancy email" again I said that it was totally acceptable to send to the billing address as that is my business partners address. So I am still unclear whether or not you guys are even sending the shirts.

Absolutely disgusted with the customer service. First order with this company and will be my last. 10 items needing returned. No answer from them at all. Do not do business with the company!

Bad customer service. Nobody picks up or contacts you back. Had ordered a whole bulk of hoodies and shirts and said they could not ship. Now trying to contact but no answer. Never gonna order from here again and I suggest you don’t either.

I do not have my TShirts yet and I have not been able to talk to anyone. There is only an answering machine. I have left messages by phone and by email and no one had tried to contact me.

They said it would be here today it it han not even shipped yet.

I ordered 5 pair of navy blue soccer shorts and received a single black bandana instead. Multiple attempts to reach customer service has been unsuccessful. At this point, I must dispute the charge.

I bought hoodies from them last year and I've dealt with this liars for months! I regret so much for wasting my hundreds of dollar on these LIARS!!!! The colors were so much darker than the photos so I asked for a refund, because their website clearly stated that they accept refunds. I LITERALLY SENT MORE THAN 10 e-mails and called them so many times. I eventually talked to a guy name Jason who explained that it was because they have been going through system renovations. I now know that JASON form APPARELBUS is a LIAR and a SCAMMER because their communication issue has been going for MONTHS and MONTHS!!! I only got a response back when I told them I would be pressing charges through my credit card company, I paid the return shipping fee, YET STILL the refund I got was less than half of what I paid. DO NOT WASTE MONEY FROM APPARELBUS THEY ARE DISHONEST LIARS AND SCAMMERS!!!! Shame on you ApparelBus fraudulent employees. My order number is 119793 I have all the evidence of screenshots of e-mails and phone calls. UPDATE: ApparelBus once again lies through his teeth. I had once believed Jason's lies when he directly lied to me on the phone about server breakdown as the reason for their delay. Not anymore. It is not clear as day that ApparelBus deliberately ignored my tons of e-mails and phone calls. ApparelBus said, "You placed an order for 20 hoodies (Order #119793) and requested to return 14 of them more than one month after delivery." This is a LIE and I have screenshot of my e-mail history to prove this. Not only have I tried to contact directly through their e-mail, I even tried countless time through their website and calling them countless times as well. ApparelBus said, "Even after the return authorization was declined due to policy, you sent the items to our warehouse without prior approval." This is yet another one of their LIE as clearly shown in my e-mail records. THEY LITERALLY REPLY ONCE IN EVERY 10 E-MAILS THEY DELIBERATELY IGNORE AND LIE!!!!!! APPARELBUS IS BUNCH OF LIARS!!!!!