ApparelbusReviews of apparelbus.com

Took 7 contacts to received return authorization. Then deducted a restocking fee while this was a sample returned. Product fine, very unhappy with the service.

This company not once but twice has been untruthful. The main guy who answers the phone, tells me let me call the warehouse, doesn't get back to me. First time was okay, it was my first time ordering a big order. It took 2 weeks for him to finally tell me they don't have the orders in stock he has to refund me. This is after multiple times on the phone. I decide to give them a second chance since things happen. Something guy tells me the same story, I tell him this is a very important order and if it can't be fulfilled in time, please let me know so I can cancel and reorder somewhere else. Oh order will be shipped on Thursday. Thursday comes, I see no order shipped. I call again, tomorrow we will ship it. We call today oh sorry its in back order. Sir, this is not a professional way to do business and a solution should have been provided to keep a client. Now I have to ask for a refund and find another solution. Thank God I gave myself enough time but will never do any more orders through this company and wouldn't recommend anyone to place a big order.

I wouldn't use them again. We needed a rush order quickly and paid for expedited shipping. Unfortunately, Apparelbus sat on our order for (3) days. When we saw this, we requested they cancel our order, but they ignored/ didn't respond to our request and then shipped our order a day later. Definately can't trust them when they say something is in stock, they are most likely just drop shipping.

Shipping took FOREVER. I reply on you as a business and simply cannot wait around for such unreliable shipping times and estimates. Never again. Never. EVer. Again.

I hope this message finds you well. I am reaching out once again regarding my order #[142648], which has been partially shipped. Despite leaving multiple messages and sending emails, I have not received a response. As a small business owner, the timely arrival of these items is crucial for maintaining my operations and fulfilling customer orders. The delay is significantly impacting my business, and I kindly request immediate assistance in resolving this matter. Please let me know the status of the remaining items and provide an estimated delivery date. Your prompt attention to this issue would be greatly appreciated. Thank you for your understanding and assistance.

2 packages are stalled for over a week, one in Goodyear and one in Portland. 3rd box was wrong merchandise. Extremely disappointed in the lack of communication and lack of solving the problem.

Part of order never arrived. Customer service is always answering machine and never had return call. I don't know what to do anymore. So disrespectful.

Charged me $15 because I only ordered 3 items. Such B.S. it still cost me almost $50 for the 3.