Justinas Č.
Scamer site!
Scamer site!
ExpertChat is a math-solving and learning platform.It provides you with step-by-step solutions to any math task in a flash and comprehensive help from real-person math experts in online chat 24/7.
ExpertChat (app.expertchat.me) has 163 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Employment & Career · Independence, Kentucky
Excellent
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Employment & Career · Lilburn, Georgia
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163 approved reviews, newest moderated first
Justinas Č.
Scamer site!
さくら
I've been charged 59,99$ without any email notification, only used once and it was very unuseful!! Please give me money back!!!!!!!!
Zsuzsa Á.
I accidentally clicked on ‘Ai.expertchat.me,’ and they charged me $10 on my card, even though it showed $0.99. Additionally, the app doesn’t even work.
oluwaseyi S.
I'm in tears right now. As a full time student, the little money I had was meant for my rent. Just as I was about to pay, I realized it wouldn’t go through. Checking my account, I saw €29.99 had been deducted—without my consent. I sent two emails to support to cancel the subscription, but they didn’t deliver. I also tried using the app, but the cancellation option wasn’t clickable. Now I’m stuck, unable to pay my rent, and completely helpless. Please help me find a way forward.
Response from ExpertChatMar 20, 2025
Hello, We're sorry we didn’t meet your expectations. If you have any questions regarding your subscription, please feel free to reach out to our support team. It’s possible that you sent your email to the wrong address. Please make sure to use the "Support" button in the app or email the address provided in your registration confirmation email (which includes your account details). Additionally, we noticed that you didn’t provide a return email address. Please include it so we can assist you more efficiently.
eli R.
Me han cobrado una cuota de 29 euros sin haberme suscrito a nada. Voy a denunciar hoy mismo. ESTAFA
Response from ExpertChatMar 5, 2025
Hola, Le pedimos disculpas por no haber cumplido sus expectativas. Si tiene alguna pregunta sobre su suscripción, no dude en ponerse en contacto con nuestro equipo de asistencia. Puede ponerse en contacto con nosotros de las siguientes maneras: utilizando el botón «Soporte» del servicio o enviando un correo electrónico a la dirección que figura en el correo de confirmación que le enviamos tras su registro (que contiene la información de su cuenta).
Lila M.
This website keeps stealing my money and making me pay for subscriptions that I never signed up for. I keep trying to call and make complaints but no one answers or helps me.
Response from ExpertChatFeb 27, 2025
Hello, We apologize for not meeting your expectations. If you have any questions about your subscription, please do not hesitate to contact our support team. You can contact us in the following ways: by using the “Support” button in the service or by sending an email to the address listed in the confirmation email we sent you after your registration (which contains your account information).
Butter H.
I haven't got any refund about the payment even though I didn't use this. It was really frustrated and disappointed.
Response from ExpertChatFeb 27, 2025
Hello, We apologize for not meeting your expectations. If you have any questions about your subscription, please do not hesitate to contact our support team. You can contact us in the following ways: by using the “Support” button in the service or by sending an email to the address listed in the confirmation email we sent you after your registration (which contains your account information).
Consumer
I am extremely dissatisfied with my experience with Expertchat.ai. Without my explicit consent or proper notification, I was charged $29.99 in January and February. Despite not signing up for or using their services, my credit card was billed for these charges. Additionally, I never received any email statements or confirmations about the subscription or the charges. There was no clear communication or option to review, confirm, or cancel the subscription before the charges were made. I was essentially presented with the charges after the fact, which I believe is a violation of my consumer rights. I contacted the company several times, and while they refunded the February charges, they refused to refund the January charge, citing their refund policy. However, I did not have a fair chance to opt out of the service in the first place, which undermines the fairness of their policy. I am deeply frustrated with the lack of transparency and the poor customer service I have encountered. I hope this review helps others be aware of potential issues with this service.
Response from ExpertChatFeb 27, 2025
Hello, We apologize for not meeting your expectations. If you have any questions about your subscription, please do not hesitate to contact our support team. You can contact us in the following ways: by using the “Support” button in the service or by sending an email to the address listed in the confirmation email we sent you after your registration (which contains your account information).