Lindsay
Bike is squeaky and vibrating
Bike is squeaky and vibrating. Waited over 90 minutes on hold for help and no answer. Bad service all together. Will be returning the bike.

A/O Bicycle Co. is committed to serving the biking needs of women everywhere. For women that understand that riding is a lifestyle. For women that understand that riding for function and fun are the same. And for women that understand that healthy living is joyful living.Our bikes are carefully designed to meet your unique needs— everything from your body type to the roads you’ll ride.From purchase to pedal, we’re with you every step of the way. We’ll invite you to participate in the process. We’ll ask questions and we’ll listen. We’ll find out where you want to go and what you consider comfortable. Because getting to know you is how we get it right.
Aowomensbicycles (aowomensbicycles.com) has 119 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Outdoor & Winter Sports · Los Angeles, California
Excellent

Outdoor & Winter Sports · Bakersfield, California
Excellent
Outdoor & Winter Sports · City Of Industry, California
Excellent
Outdoor & Winter Sports · Torrance, California
Excellent
119 approved reviews, newest moderated first
Lindsay
Bike is squeaky and vibrating. Waited over 90 minutes on hold for help and no answer. Bad service all together. Will be returning the bike.
Kristen
I love everything about this bike! The color is amazing, the seat and handlebars are great quality, and it rides very smooth
Laura
I love my new bike. There were a few small items left out of the instructions. I did figure it out, but I had to undo some stuff to go back to that step, if that makes sense. I don’t know all the names of the parts, otherwise I would expand on that. I am just wondering if the instructions are for multiple models, which is a bit frustrating. I only took off one star for it because once I got the bike assembled, I had a great first ride! Just a few miles so far, but so far no complaints! The bike is ADORABLE, which was the main selling point :) and it works, so I’m happy. Would just like to buy some accessories whenever they are in stock!
Caroline
Customer support doesn’t respond to emails. I sent two notices, without a reply. Extreme delays for deliveries. Website has no notices posted - it still promotes 3-5 business days. Until after purchase they advise you it’s up to 2 weeks delay. Now I’m in my 3rd week, and still my bike has been received as of yet. I received a notification from FedEx with tracking number 3 days after purchase, but the bike was never released into transit for shipping. Package stayed in California. The poor response to customer service has sucked away all the excitement I once had. As I wait for the arrival of my bike, I can only imagine how terrible the assembly experience will be like.
Jody R.
It’s a beautiful bike. I received it very quickly and all parts were included. I’d give it five stars except that I couldn’t get through to the mechanical help team when I needed them. This was due, I believe, to the virus pandemic.
Susan
Love the bike! When will lthe accessories be available?!
Carolyn O.
While it took a little longer than suggested to put this bike together, I am thoroughly enjoying my ‘Jackie’. Now that I have successfully built my bike, the other advantage is I know how to make adjustments. Very well made, and I love the color.