AOVO OfficialReviews of aovostore.com

After payment of the scooter, it comes up out of stock, and told me 4days later, and take 16days for the delivery. The most exciting parts is the scooter broken within a week, and then they reply me to fix it myself by sending parts to me, Than i find out the info on the website about " maintenance spot" is fake

Site à fuir depuis 1 semaine il m'amuse avec mon numéro de suivit soit disant c'était plus en stock alors que sa marquer en stock sur le site si je me.fait pas su souci personne ne dit rien injoigbable par téléphone toujours les même réponse GROSSE ARNAQUE se site .

I purchased an Bogist C1 Pro motor from there website and there said it would be maximum of 8 days to deliver from china to UK. It has been 10 days nearly 11 days and when i text them through the email, what is listed on there site, there just give me the same response. "It will be here in 7-8days" UPDATE: IM GIVING U A 1 STAR. IT HAS BEEN DELIVRED 4 HOURS AWAY FROM ME SOMEWHERE IN LONDON. IVE GOT SCREENSHOTS OF MY ORDER AND WHEN I RANG ROYAL MAIL UP THERE SAID THE PACKAGE DIDNT HAVE NO ADDRESS ON SO BASICALLY AOVOSTORE DOSENT KNOW WHATR THERE ARE DOING AND ARE SCAMMING PEOPLE! DO NOT BUY!!!! THERE WILL END UP SENDING UR ORDER SOMEWHERE ELSE. BEEN TRYING TO CONTACT THEM THROUGH EMAIL BUT NO HELP AT ALL!!!!!! TOTALLY DISPONTED NOW! I HAD TO WAIT 12 DAYS JUST FOR TO END UP AT SOMEONE ELSES HOUSE............. I AM NOW GONNA RING MY BANK TO GET MY MONEY BACK AS AOVO IS NO HELP AT ALL AS THERE DONT GIVE U A REPLY!

Bad customer service. They respond only 1 time per day even though you responded to them within minutes. They do everything in their power to make it difficult for you to send back their bad product. Sending you videos so you can yourself fix their errors.

Now I have ben waiting in 3 weeks.. It should ben sendt from Germany to Denmark …??? They said that its shipped…??

Received a scooter that was clearly used already and had multiple damages. (Huge damages including the brake disk) . After reading from multiple sites that aovostore sells their scooters in a way worse quality than aovopro (Not really a fake, but still very suspicious) I am a little bit worried. We are now attempting to refund it. I will update this review after I know more.

Bonjour Il faut faire attention pour le service après-vente, moi j'ai acheté une trottinette ook-tek aovo sur aovostore, après un seul trajet de 4 km la trottinette ne fonctionne plus, j'ai contacté AOVO HELP j'ai un vidéo qui montre le problème mais ils sont pas prêts de résoudre mon problème car après plusieurs mail entre nous toujours sans action, je vous conseille d'autres marques plus connus comme urbain, Xiaomi... Etc Merci

Please do not buy from Aovostore. Bought a scooter for my son's Christmas present in December 2021. The scooter appeared to have scratches on. Aovostore provided a refund of £20, which was good. A few months later, the scooter showed a fault. It eventually stopped working. Aovostore offered to repair it. We sent it via courier, to avoid paying Aovostore fees, to a warehouse in Horley, Surrey, as they said this was their UK repair warehouse. This was June 2022. Since July 2022, Aovostore have been saying they will return it repaired, but I have never received it. They keep saying the same thing, It will be here next week, or by the end of the month, don't worry. I have luckily had a refund from my credit card company. But my son had no scooter for almost a year. I have been in touch with Trading Standards and Action Fraud about Aovostore and the UK warehouse, which is called Air Group. Buy from Aovostore at your peril.