AotaxReviews of aotax.com

Worst Tax Service. Screwed up my 2023 Taxes with deadline.

They are the worst company to be trusted for taxation. They may offer discount but not trustworthy. Please refrain from using their services.

There is no commitment from AOTAX on checking with customer whether TAX filing has been put on hold. Instead customer has to follow up with AOTAX to ensure tax filling has been done. Incase if they don't see required information, they expect the customer to call back and fix the issue to proceed with tax filing. I hope AO TAX team revisits process to validate the artifacts uploaded and digital signature process is integrated with the system correctly. So incase there is any discrepancy AOTAX can reach customer and tell that esign has been not receieved due to whatever issue, otherwise customer will assume e-sign is complete based on confirmation from the tool and assume everything will be going to be fine.

very poor customer service , not all the tax consultants are knowledgeable, majority of them need to consult with their seniors to get answers , rude person who picks up phone and is more concered about AO team time over customer service support. sloppy while filing returns , miss out ITIN renewals and other basic checks.

They made my effort very simple and I have done my entire compliance process with them. Very quick resolutions on my issues even after 2 months of the service. Happy New Year Team AoTax Cheers

One of the best & Reliable agency to file tax!