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A. O. Smith Reviews | Read Customer Reviews of aosmith.com

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Construction & Manufacturing
Manufacturing
A. O. Smith

AO

A. O. SmithReviews of aosmith.com

1.2125 reviews
Manufacturing
PO Box 245008, Milwaukee, Wisconsin

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AOA. O. Smith1.2

Reviews125 About Contact

Overall score

1.2 out of 5

Bad

Average of 125 reviews

Distribution

5★2%
4★2%
3★2%
2★6%
1★90%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

aosmith.com
PO Box 245008Milwaukee, WI 53224

About A. O. Smith

A O Smith Corporation is an American manufacturer of both residential and commercial water heaters and boilers.

A. O. Smith (aosmith.com) has 125 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.

Also known as: aosmith.com
Website: aosmith.com
Category: Manufacturing
Location: Milwaukee, Wisconsin
Listed on Five Star Index: 2026

About these reviews

Replies: The company has not replied to any reviews yet.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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A. O. Smith reviews

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Mevr. R.
Jun 19, 2026
Erg tevreden over het advies van Ao…
Erg tevreden over het advies van Ao Smith. Ze dachten echt mee over wat voor ons de beste duurzame oplossing is
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Yi D.
Sep 27, 2023
Our old AO Smith lasted 34 years
Honestly after reading all the negative reviews I’m very shocked. Maybe this company has fallen? Im not sure. Im just here to give compliment of our own water heater from AO Smith which lasted 34 years without any trouble. It retired today, not because it’s not functioning but because the gas price in our area is rocket high and we want to switch to electrical water heater… all the plumbers visited our place were impressed by how long the water heater lasted. We don’t know anything about products from this brand nowadays, but it certainly WAS great and high quality. I really hope this company keeps its quality and last. We appreciate our old water heater and thanks for its service!
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