Jaime Lee C.
have gotten prescription lenses from…
have gotten prescription lenses from Zeeolol and Zenni for years so I decoded to try Aoolia. HUGE mistake. The first order was 2 pairs of glasses, same correct prescription I've used before with Zenni. Same frame, same scrip, same everything just a different lens tint. 1 pair was fine and the other I could not wear, they were dramatically different. I fought for a replacement for the one bad pair and sent them back for a replacement since they only offered store credit. The replacement pair arrived and they were even worse. The lenses are sofar off I have to throw them out. Do not waste you money. I am cutting my losses, Sad because I love the frames but they are absolutely useless to me. Whoever makes the prescription lenses is massively undertrained or unqualified to be sending out prescription lenses this inaccurate, use Zenni or Zeelol.
Response from AooliaMay 17, 2024
We are sorry to hear about the issue you experienced with the prescription of the lenses in your glasses. Please be assured that before shipping out any orders, we conduct a thorough quality check by comparing the prescription with the one provided. We will carefully verify the prescription details to ensure accuracy. Kindly check your email for further instructions. We apologize for any inconvenience this may have caused and appreciate your understanding. Thank you for bringing this to our attention. We are committed to resolving this matter promptly for you.