Kandice P.
Don’t believe their response. Nothing in my mailbox!!!!Go with a company that takes returns 100%
edited 4/14- I never returned these glasses. I opened the box this morning before throwing in the garbage. I've never worn them more than a minute and one of the screws is out. HUGE WASTE OF MONEY. horrible return policy and horrible customer service. and turn a round is too long. Go with a company that has 100% returns! First time I ordered from this company. I’ve ordered from several online companies and been very happy. Not with this company. Their return policy is responding to your email over and over again until you give up. I ordered a cat eye progressive. They aren’t adept at my rx for progressive lenses very thick and couldn’t read text in my left eye. They wanted to remake and I’d sent trust them to do so and wanted to return these and replace with another. They wanted to give me $40 and pay for the return.
Response from AooliaMar 7, 2025
We deeply apologize for any inconvenience caused to you. We offer a 30-day return policy. Please click on this link:https://www.aoolia.com/Return-Refund to learn more details about the return policy. You can check your inbox and please continue to communicate with our customer service team so that we can assist you in completing the return. Thank you.