Muddathir
Don't be taken in by these scamsters
I purchased a battery and prior to shipping they were very careful about the compatibility with my application, so was reassured of their decent customer service. However, on fitting the battery correctly (this isn't my first rodeo!) they want me to jump through hoops and I'm not having it, so demanding a full refund and return at their cost as the battery is clearly a dud. It's either faulty or incompatible. But either way, it's unwanted. I only wish I'd seen these reviews before I'd made the purchase. This company is a scam essentially which puts up many hurdles for you to give up on claiming the refund. I've read the response from them and they are correct that they've issued a refund, however, before issuing that refund, they were making wholly inappropriate and unnecessary hurdles for me before issuing the refund. This is not just a company being diligent about their products (which I assume they know are faulty/ incompatible) but from the number of people complaining on here saying exactly the same thing about them making you jump through hoops before they issue a refund, I suspect their very business model is to rely upon people giving up pursuing their refund. Which is why I maintain they are not acting in good faith and give the impression they are a legitimate business, but they are actually SCAMSTERS. Avoid at all costs. Do not be taken in by the apparent customer service, it's a front for hiding their true intentions of scamming you out of your hard earned money.
Response from AolsteCellSep 11, 2025
Dear Customer, We are truly sorry to hear about your recent experience. Please allow us to clarify: before shipping, our team carefully verified the compatibility of the battery with your device. After receiving your feedback, we immediately processed a full refund, and at no point did we request you to cover any return shipping costs. We always aim to deliver reliable products and attentive customer service. We regret that this order did not meet your expectations and will continue working hard to improve. Thank you for your feedback and for giving us the opportunity to clarify this matter. Sincerely, AolsteCell Customer Service Team