Bella
TRUST ME - STAY AWAY
We’re gonna start this very strong: stay the F away from this company. First of all, everything you see on their website is coming directly from China and being shipped straight to you. It’s basically the same as going on Alibaba and ordering it yourself except you’d pay about a third of the price. This company is just an expensive middleman. Their “white glove” service ranging from $299–$399 is not white glove at all. All they do is hire someone off TaskRabbit and pay them around $30/hour to assemble your furniture. Half the time, the people who show up aren’t qualified, and the work is done poorly. It’s been a mess to say the least. On top of that, delivery has been completely off. Some of my items arrived incomplete, and even the replacement pieces came damaged. And unless something is already in stock, you’re waiting 8–12 weeks because, again, it’s coming from China. All together my process from ordering to finally assembled took EIGHT MONTHS! Overall it’s simply overpriced and terrible service. Anything you see on their website, you can find yourself on Alibaba and if you pick a verified seller, you’ll have a much better experience than going through ANZHAP. I absolutely regret the time and money I wasted on this company. It’s been a complete disaster.
Response from AnzhapApr 27, 2026
Thank you for sharing your feedback. We are truly sorry to hear about your experience and regret that it did not meet your expectations. Dear Bella, We take all customer concerns seriously and would appreciate the opportunity to better understand and review your case in detail. Please kindly contact us directly at [email protected] , so our team can assist you further and work toward a resolution. We appreciate your time and hope to have the chance to address your concerns properly.



