Recently moved to New Zealand from Ireland and signed up for a 1 week free trial, I’m in Auckland for 1 week before I head to wellington and they didn’t honour my 1 week pass because my address right now is a hostel lol. Absolutely pathetic and it doesn’t mention it anywhere in their t&c. Going by their reviews online they aren’t a good gym to join! Would be avoiding
TY
Tygo
Top sportschool goed personeel over het…
Top sportschool goed personeel over het algemeen niks te zeggen schoon, overzichtelijk en niet heel druk.
CU
customer
It has been quite a while that I am…
It has been quite a while that I am willing to write this email and I am not even sure if someone will get to read it but the extent of my astonishment regarding your franchising in the UK is unbearable.
The UK and specifically LONDON has the worse anytime gym on EARTH. I have USA, Australia, Italy, Philippines, Thailand , Spain etc and ALL PF THEM are decent places. But in the UK you dont get half of a decent service and equipment you get anywhere else. The gyms here are dirty, lack of equipments, small, sticking people, AGGRESSIVE MANAGER (Chelsea) . The high street Kingston branch is so disgusting, dirty, OLD, ALL EQUIPMENTS ARE BROKEN and the chocking part is it is on the underground of a 5 stars hotel???? LIKE WHAT??? WHERE THE OWNER IS PUTTING THE MONEY THEY GET FROM MEMBERS? It looks like a laundry money place seriously….
I have worked for the company and now I am a member because UNFORTUNATELY the zone i live in London that’s the only accessible gym for me. Otherwise I wouldn’t use this gym at all.
You guys need to do something. IT IS UNBELIEVABLE A CITY LIKE LONDON HAS THE WORSE FITNESS gyms in the world.
HP
Harvey P.
Avoid this gym at all costs!
I hope anyone reading this saves their money and avoids this franchise at ALL COSTS. To put it frankly, this is the worst gym I have ever been to. Despite UK consumer law, they act as if they can violate the terms of the contract to force you to keep paying. Even when cancellation requests are allowed for specific reasons, when you actually meet those reasons your request is declined. I moved away and hadn’t used the gym for six months, yet not only did they refuse to cancel, they took over a month to respond initially. You have to go through the official channels to cancel, which I did via their website — I followed the rules exactly, emailed and called multiple times, yet still nothing was resolved. Their employees are trained to ignore everything, repeatedly quote terms and conditions, and act as if nothing else matters — even when they themselves are breaking the rules. On top of that, they continue to send threats of late fees and arrears for months I haven’t used the gym, making the experience unnecessarily stressful and aggressive. Honestly, I would warn anyone against signing up — the customer service is non-existent and the contract enforcement is completely one-sided. And if all of this wasn’t bad enough, depending on the gym (as some are okay), my one was small and had old, outdated equipment.
CO
Consumer
.شكر جزيل للسيدة / عواطف في اني تايم فتنيس
صباح الخير ، حبيت اعلق على مركز اني تايم فتنيس فرع الهلال ، بصراحة المكان جميل جدا والمدربات ايضا وأخص بالذكر ، السيدة / عواطف في قسم الاستقبال الي فعليا استقبلتني بشكل جميل وشرحت لي عن الجم والتسجيل والمدربات هي إنسانة اكثر من رائعة وحريصة على سمعة المركز وانا شخصيا احب التعامل معها لانها انسانة متفهمة جدا مع احترامي لجميع الموظفات ، كل الشكر والتقدير لإدارة الجم .
SL
Sky L.
Check your credit reports everyone
I had 4 months to go to at the Porthope ontario location which I tried canceling multiple times cause Shannon the so called manager screwed up on the dates I wanted my fees to come out I received multiple nsf charges . Put a stop payment and everything ,I had a message from the owner kevin and he said in his message ,he couldn't guarantee my credit rating would not be effected . I reported that to my bank and the manager at my bank told them to go f..themselves . I talked to the owner Kevin once and that was January 7th 2025 ..in the last 3 months I have on my credit report a 5137.00 another one for 294.00 and today one for 400.00. 2 of those were may 31 2023. I hadn't even joined there at that time. The other one was may 24 2024 . Little did they know my bank was well aware of everything and I had called transunion regarding the 294.00 one and within a short time the 5137.00 and 400.00 apparently opened in 2023 were listed . They weren't there when I called the first time. So not only does transunion know they weren't there so does scotia bank. I decided to wait it out cause investigations especially government ones take time. The messed up 2 collection agencies on the same day and same year . Busted big time. The one collections for 2 of them is Finna debt rec. Sounds like find a debt rec. The newest one is Gatestone &Co . Dated May 31 2023 .so Finna debt rec for 5137.00 was also dated May 31 2023 . The debt collectors buy the debts from the company so anytime gets their fraudulent money by them to destroy my credit but it backfired big time. This location maybe the only anytime fitness that damages this way but Porthope Ontario diffenetly did it. If they are not in prison today they will be ANYTIME!!
SP
Suad P.
One of the best places I have ever…
One of the best places I have ever trained in the UK!
I belong to ATF Ringwood and it's amazing, the staff are approachable, polite and helpful at all times. It's cleaned on the regular basis by the staff and they don't mind. Yes they do not have all the equipment yet but it's a very good place to be, not only to train but just relax and chill.
IL
ilProf
(Milano Martesana) Personale giovane e…
(Milano Martesana) Personale giovane e cortese, app per prenotare i corsi, aperta h24, anche se senza personale negli orari notturni/festivi, ma organizzata per le emergenze. Bevande, borraccia e borsone inclusi nell'abbonamento.