Ants on a Melon Reviews | Read Customer Reviews of antsonamelon.com

Ants on a MelonReviews of antsonamelon.com

4.655 reviews
Appliances & Electronics
790 30th Street, Ste D3, Springfield, Oregon

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Ants on a Melon

About Ants on a Melon

Ants on a Melon (AOAM) is a small, independent company based in Springfield, Oregon that designs and hand-assembles modular LED light tools for flow artists, light painters, performers, and festival-goers around the world. Founded by Master Toymaker Joel Pinkham in 2012, AOAM blends artistry and technology to build gear that runs on one programmable platform.The core of the system is the RGB Critter BT, a color-changing flashlight that powers more than 200 twist-on tools and accessories. From that one light you can build fiber optic light whips (the BitWhip and Double BitWhip), light painting tools like blades and tubes, saber and staff kits, fiber optic costume lighting, and more. One light becomes a whole kit, so you carry less and spend less over time.The RGB Critter BT was named the number one RGB flashlight for light painting by Stephen Knight Photography and earned an Editor's Choice from Photofocus. With a small, passionate team, no outside investors, a 2-year warranty on Critter-powered kits, and real human support, AOAM focuses on thoughtful design, creative freedom, durability, and staying closely connected to the community that inspires it.

Ants on a Melon (antsonamelon.com) has 55 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: antsonamelon.com
Website: antsonamelon.com
Category: Appliances & Electronics
Location: Springfield, Oregon
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Ants on a Melon reviews

Showing 3 reviews with 1 star · Clear filters

Amber
Oct 28, 2025
Not helpful..
Not helpful..
Response from Ants on a MelonOct 28, 2025
Hi Amber, I’m really sorry to hear that your experience with our shipping wasn’t helpful or clear — I completely understand how frustrating it can be when tracking doesn’t update for so long. Your order was shipped using our free UPS Mail Innovations service, which is a low-cost option that typically takes 2–4 weeks for delivery. Tracking often pauses while packages are in bulk transit, especially before leaving the U.S. or while clearing customs. I can assure you your order is still on the way, and we’ve been keeping an eye on the tracking from our end as well. We truly appreciate your patience and feedback — it helps us improve communication around this free shipping method for our international customers. Best regards, Indigo AOAM Support
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Delapierre A.
Jul 19, 2025
Bad shipping bad customer service
Really disappointed of the customer service, after exchanging many mails with the company I felt like I was just talking to chatGPT and not even a real human being. Disappointed of paying 50$ for a fast shipping service that was never honored and receiving my item two weeks instead of 3 days later. So easy to point fingers at others and not take responsibility. You choose the company you work with they should be trustworthy. Do not propose a service if you’re not sure you can honor it or maybe just refund a little something to your customer when that happens, that would change everything. Nothing to say on the product it’s definitely good quality just wished I had bought it to someone more reliable.
Response from Ants on a MelonJul 21, 2025
Hi Anaëlle, Thanks for taking the time to leave a review. We're sorry for the frustration with the shipping delay and understand how disappointing it was after paying for express service. When your order came in with Saint Martin as the destination country, we held it and asked for confirmation. You let us know we could use France, and we set the label accordingly. We called UPS to investigate the delay, and they told us the issue came from the country being listed as France, which led to the misrouting. We regret that the shipment didn’t arrive in the expected timeframe, but this issue was outside of our control. While international delivery estimates aren’t guaranteed, we understand your expectations weren’t met and appreciate your patience throughout. We’re happy to hear you liked the product itself. If there’s anything else we can do to help, just let us know. Best regards, Indigo AOAM Support
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outlandphotographergmail.com
Jun 19, 2025
I was expecting my package on Monday
I was expecting my package on Monday, today is Thursday and still no package, and I leave for my trip out west to do lightpainting in the morning, so I am very displeased
Response from Ants on a MelonJun 23, 2025
Hi Joseph, We’re sorry your package didn’t arrive in time. It was shipped within one business day as promised on our website, but once it’s in USPS hands, delays can happen that are unfortunately out of our control. We understand the frustration and hope your trip still goes well. Let us know if we can help with anything else. AOAM Support Team
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